Tmhcc
Insurance Compliance Analyst, Regulatory
Indiana - Carmel
Sponsorship not specifiedDetected 14 days ago
ExcelAuditingCustomer SupportLeadershipCommunicationMicrosoft OfficeUnderwriting
About the role
- At WorldTrips, a proud member of the Tokio Marine HCC group of companies, we believe in more than just business-we believe in empowering our people.
- Our renovated office, located in Carmel, IN, is only steps away from the Carmel City Center for shopping, dining, and entertainment.
- This is a hybrid position (3 days in office).
Responsibilities
- Maintain and update complaint tracking systems, logs, and supporting documentation to ensure audit readiness and regulatory transparency
- Identify, document, and escalate complaint trends, root causes, and potential regulatory risks, recommending corrective actions or process improvements, in conjunction with the Claims and QA teams
- Support the development, maintenance, and execution of complaint handling policies, procedures, and controls
- Partner with Legal and Compliance leadership to ensure contracts, litigation matters, consumer-facing materials comply with applicable insurance laws and consumer protection standards
- Manage Compliance related projects
- Identify, document, and escalate compliance gaps, deficiencies, or risks recommending corrective actions
- Support regulatory examinations, internal audits, and market conduct reviews by preparing complaint files, summaries, and response materials
Skills
- Bachelors degree in a related field, or the equivalent education and /or experience
- Possess and have ability to apply knowledge of principles, practices, and procedures
- Solid written and verbal communication skills with an emphasis on confidentiality, tact, and diplomacy
- Intermediate proficiency and experience using Microsoft Office package (Excel, Access, PowerPoint, Word)
- Familiarity with insurance regulatory bodies, state Departments of Insurance, and market conduct examination processes.
Compensation
- Employees annually receive approximately 11 paid holidays, one paid volunteer day, and up to two paid floating holidays.
Benefits
- Subject to local and state laws governing the accrual of paid time off (PTO), Employees will receive 20 days of PTO, prorated for the current year based on date of hire.
Company info
- Our mission, "To Be a Good Company," reflects our commitment to people and community, recognizing the importance of giving back and driving positive change.
- We are proud to be named as a Top Workplace Winner for the past three years by IndyStar!
This listing is sourced directly from Tmhcc's careers page and normalized into a canonical job model.