Sendbird

Sendbird

Senior Product Marketing Manager, delight.ai

San Mateo, California, United States · Senior · Full-time

Sponsorship not specified$140k-$195kDetected 14 days ago
RESTAgentic AIResearchCommunicationCollaboration

About the role

  • AI collapses the boundaries between roles.
  • What used to require five specialists and three rounds of feedback can now be shipped by one person with taste, curiosity, and the right AI stack.
  • We're hiring an AI-First Product Marketer-someone who can stretch across the entire journey, move fast, and use AI to punch above their weight.

Responsibilities

  • We're a team of builders and thinkers that refuse to optimize for comfort.
  • Combining omnichannel AI and battle-tested, award-winning communication APIs, Sendbird enables businesses to build AI agents and meaningful customer connections at scale.
  • Sendbird is building the AI workforce of tomorrow, and we hire that way too.
  • We also value collaboration and relationship building.
  • We take care of the people who build the future.

Requirements

  • You have the agency and curiosity to will an idea into existence
  • You can talk to a customer for 30 minutes and walk away with a story worth telling

Skills

  • This range is specific to the San Francisco Bay market.
  • You've used Claude Code, Claude Cowork, Cursor, Windsurf, Replit, Lovable, or other vibe coding tools
  • You've experimented with Runway, Midjourney, Pika, or other AI creative tools
  • You learn new tools in days, not months, and you've taught yourself something no one asked you to learn

Compensation

  • For cash compensation, we set standard ranges for all roles based on function, level, and geographic location.
  • To determine our ranges, we utilize a variety of compensation data benchmarked against similar-stage growth companies.
  • A reasonable estimate of the current salary range for this role is $140,000 - $195,000.
  • We consider several factors when making final compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, and other business and organizational needs which may cause your specific offer to vary from the amount listed above.
  • $3,500 annual "Be Your Best Self" boost.

Benefits

  • Medical, dental, and vision coverage, on us.
  • Generous time off.
  • 20 days PTO, 13 company holidays, 7 sick days, 2 rest & rejuvenation days, 1 volunteer day, and your birthday off.
  • Gym memberships, therapy, books, courses, massages, and more.
  • Parental leave for all new parents.
  • Auto-enrollment, flexible contributions, and access to Vanguard's investment platform.
  • HSA & FSA options.
  • Pre-tax accounts to cover healthcare, dependent care, and commuter expenses.
  • Life & disability coverage, fully paid.
  • Life insurance and AD&D at 2x your salary, plus short- and long-term disability at no cost to you.
  • Flexible Work Policy:
  • We offer a flexible work schedule at Sendbird.

Company info

  • Sendbird is on a mission to build the AI workforce of tomorrow.
  • For over a decade, we built the infrastructure behind conversations-chat, voice, video, messaging APIs.
  • We became the #1 CPaaS platform for in-app communications.
  • 7 billion messages flow through our platform every month.
  • 300 million monthly active users.
  • We powered conversations for DoorDash, Match Group, Noom, Yahoo Sports, Rakuten, and thousands of others.
  • We were good at what we did.
  • 4,000+ brands trust us.
  • Really good.
  • We also saw it early: AI would fundamentally reshape how businesses talk to customers.
  • The infrastructure we'd spent a decade building-the plumbing-would become commoditized.
  • The value would move up the stack, into intelligence, into experience, into outcomes.
  • December 2024: We made the full pivot of our company.
  • A complete strategic shift toward AI-first customer experience.

Equal opportunity

  • There is no such thing as a perfect candidate and the best employees come from a wide range of backgrounds, experiences, and skill sets.
  • Sendbird is a place where everyone can learn and grow.
  • We respect, promote, and encourage diversity for equal employment opportunities and encourage you to apply if this role excites you.
  • What diversity and inclusion mean to us:
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This listing is sourced directly from Sendbird's careers page and normalized into a canonical job model.