Promise

Promise

Software Engineer - AI

Washington, D.C · Full-time

Sponsorship not specifiedDetected 273 days ago
Machine LearningNLPLLMsRAG

About the role

  • At Promise, we're transforming how people in financial difficulty connect with public services-using technology to make systems simpler, faster, and more human.
  • This is a chance to be on the frontier of applied AI: shaping systems that not only push technical boundaries but also make a real-world impact at scale.

Responsibilities

  • Build with purpose: Design and develop AI-powered applications and services, focusing on generative AI and LLMs.
  • Create pipelines: Implement services for generative AI integrations, document parsing, model fine tuning, and RAG systems, ensuring they are reliable and production-ready.
  • Drive automation: Partner across teams to identify opportunities where AI reduces friction, increases efficiency, and solves real-world challenges.
  • Promise modernizes how government agencies and utilities support people in financial difficulty.
  • Design and develop AI-powered applications and services, focusing on generative AI and LLMs.

Nice to have

  • While not required, we're especially excited about candidates who:
  • Have taken a product or major feature from 0→1.
  • Have scaled AI-powered systems beyond initial prototypes.
  • Bring strong product instincts alongside technical depth.
  • You are energized by big, complex challenges and the opportunity to solve them.
  • You want your work to have a real, measurable impact on people's lives.
  • You take ownership and run toward problems, not away from them.
  • You value clear, candid, and constructive communication.

Benefits

  • Contribute to the vision, goals, and roadmap for AI/ML development at Promise as an individual contributor with meaningful ownership over technical decisions.
  • We cover 100% of base medical, dental, and vision insurance plans for employees and their dependents.

Company info

  • Our mission is to transform public systems so they work better for everyone, especially the most vulnerable.
  • We're looking for excellent people to build innovative, resilient technology.

This listing is sourced directly from Promise's careers page and normalized into a canonical job model.