Ochsner Clinic Foundation

Access Navigator Lead

Meridian - Central Mississippi Region - Mississippi

Sponsorship not specified$20k-$50kDetected 23 hours ago

AccessibilityCustomer SupportPharmacy PracticeCommunicationTime Management

About the role

We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways.
Furthermore, this job will work collaboratively with resources such as the Regional Referral Center, and/ or Clinic Concierge.
This job description is a summary of the primary duties and responsibilities of the job and position.

Performs direct outreach to targeted patients and schedules appointments as requested, while partnering with internal departments and leaders to manage access.
Leads special projects and audits projects independently with the end goal of ensuring that the internal control environment is not comprised, and the awareness of the process control culture is increasingly heightened.
Performs other related duties as assigned.
Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid.

Required - High School diploma or equivalent
2 years' experience in Appointment Scheduling, Customer Service, or related field
Must have computer skills and dexterity required for data entry and retrieval of information.
Must be proficient with Windows-style applications, various software packages specific to role and keyboard.
Effective verbal and written communication skills and the ability to present information clearly and professionally.
Ability to work collaboratively with various departments.
Ability to exercise sound judgment in handling difficult/escalated situations.

Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.

This listing is sourced directly from Ochsner Clinic Foundation's careers page and normalized into a canonical job model.