Gamer's Choice

Live Stream Sales Supervisor (Night Shift)

Long Island City, NY

Sponsorship not specifiedDetected 20 days ago

SalesMentoring

About the role

Gamer's Choice is a team of passionate gamers, creators, and innovators based in Queens, New York.
What began as a small local shop has grown into one of the leading destinations for Trading Card Game players and collectors around the world.
While Yu-Gi-Oh! has always been our foundation, we're expanding into exciting new titles like Pokémon, One Piece, Riftbound, and Disney Lorcana.

Oversee streamers during live shows, ensuring they follow the proper run of show, maintain pacing, and deliver an engaging, on-brand experience.
Manage the streaming floor by assigning stations, coordinating breaks, and maintaining smooth daily workflows across all streamers.
Support streamers with technical issues (camera, mic, Whatnot listing errors) and escalate unresolved problems to management or tech teams.
Maintain quality control by ensuring accurate listings, giveaways, and consistent adherence to streaming SOPs.
Train new streamers on callouts, pacing, viewer interaction, show structure, and correct item handling to maintain a high-quality customer experience.
Ensure all streamers consistently meet their individual performance goals, including pacing, sales targets, and engagement levels, through real-time coaching, feedback, and proactive support.

1-3 years of experience in live operations, studio production, retail management, creator/streamer support, or similar fast-paced operational environments.
Experience training and coaching staff on customer engagement, callouts, product handling, and performance standards.
Ensure streamers have all required inventory and backup products ready before and during their shifts.

Prior experience or strong familiarity with the Pokémon TCG.
Prior experience selling on Whatnot or other live shopping platforms.
Deep knowledge of TCG trends, collectibles market, and audience preferences.
Basic video or audio setup knowledge (lights, camera, mic, etc.).
Results: Live streams run smoothly, on time, and with strong pacing and energy.
Sales targets are consistently met through real‑time coaching and performance management.
Streamers are prepared, confident, and improving through clear, consistent coaching.
Inventory, giveaways, and listings are accurate, organized, and ready before each stream.

Health Insurance Dental & Vision Coverage
Managing Live Stream team schedules and coverage for all shifts Keep the streaming floor organized, well-supplied, and fully prepared before each

We're driven by a shared love for gaming and community, offering both an engaging online experience and a vibrant in-store atmosphere.
Our mission is to be the ultimate home for fans to connect, compete, and celebrate the games they love.
Our Long Island City store serves as the heart of our community, hosting tournaments, events, and gatherings that bring players together both in person and online.

Gamer's Choice is an equal opportunity employer.
We acknowledge and honor the fundamental value and dignity of all individuals.
We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences.
Gamer's Choice is an Equal Employment Opportunity and Affirmative Action employer.

This listing is sourced directly from Gamer's Choice's careers page and normalized into a canonical job model.