Snyk
Senior Technical Success Manager
United States - CO Remote · Senior
Sponsorship not specified$119k-$149kDetected 30 days ago
GitJenkinsDevOpsCybersecurityJiraLeadershipCommunicationProblem SolvingOrganizational Skills
About the role
- It's how we stay driven, supportive, and always one step ahead as AI reshapes our world.
- You'll be the trusted advisor who turns "security" from a blocker into an enabler, guiding engineering leaders through complex DevSecOps transformations.
- If you like the sound of this role but are not totally sure whether you're the right person, do apply anyway!
Responsibilities
- Build and foster trusted relationships with leaders within customer engineering and security organizations to drive adoption and retention.
- Advocate internally for customer needs, working proactively with Product, Sales, and Support to influence roadmaps and mitigate risks.
- Snyk is the leader in secure AI software development, helping millions of developers develop fast and stay secure as AI transforms how software is built.
- We're not your average security company - we build Snyk on One Team, Care Deeply, Customer Centric, and Forward Thinking.
Requirements
- 5+ years of experience in a customer-facing technical role, successfully engaging with executives and technologists to solve business problems with advanced technologies.
- Strong working knowledge of Developer or Application Security tools and workflows (e.g., GitHub, Jira, Jenkins, VS Code).
- Experience leading technical or engineering programs with a proven record of thought leadership and business case development.
- Exceptional communication skills, with the ability to facilitate challenging discussions, handle objections, and influence stakeholders from end-users to executives.
- Strong organizational skills and the ability to thrive in a collaborative, fast-paced environment.
- Possess prior experience in a direct or matrixed role leading technical transformation project teams.
- Possess a Bachelor's Degree in computer science, technology, engineering, math, business, or equivalent experience.
- Experience working closely with highly technical customers within the Enterprise (Fortune 100) space in North America.
- It'd Be Awesome If You Also…
- Have a developer background, coding experience, or deep familiarity with modern DevOps environments.
- Have a history of problem-solving and innovation in developing technology programs.
- Enjoy translating complex technical wins into clear business value-you love a good success story!
- Annual Base Salary Range: $119,000- 148,750
- Target Commission Range: $21,000- 26,250 (at 100% attainment of sales)
Compensation
- $119,000- 148,750
- Target Commission Range: $21,000- 26,250 (at 100% attainment of sales)
- Snyk is committed to equal pay for equal work and carefully considers a wide range of compensation factors.
- Actual compensation may vary based on prior experience, skills, location, internal equity, and other job-related factors.
- Health benefits, employee assistance plans, and annual wellness allowance
Benefits
- You won't just support software adoption; you will architect the vision for how Fortune 100 companies secure their development lifecycles in the AI era.
- Flexible working hours, work-from home allowances, in-office perks, and time off for learning and self development
- Generous vacation and wellness time off, country-specific holidays, and 100% paid parental leave for all caregivers
- Prioritize health, wellness, financial security, and life balance with programs tailored to your location and role.
Company info
- Orchestrate near, mid, and long-term visions and strategies for enterprise customers, ensuring they realize full value across their Application Security workflows.
- Design and execute customized onboarding programs that help customers achieve their specific security program goals using Snyk's suite of products.
- Our mission is to empower every developer to innovate securely in the AI era - boosting productivity while reducing business risk.
- As a Senior Technical Success Manager, you will be the strategic heartbeat for our top-tier enterprise customers.
- If you are passionate about helping customers navigate change management and unlocking business value through data-driven analysis, this is the perfect opportunity to influence the future of secure development.
This listing is sourced directly from Snyk's careers page and normalized into a canonical job model.