Citigroup

Citigroup

Service Process Coordinator

Ofallon Missouri United States, USA · Mid · Full-time

Sponsorship not specified$51k-$66kDetected 2 days ago
Mentoring

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odds of building a lasting career here

38Risky
Cap-exempt (no lottery)0
Sponsors this role85
Entry-level history0
PERM / green-card track0
Lottery odds (Level I)39
Fits your clock70

Thin sponsorship signal and lottery-bound (~15% per draw). A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.

Lottery odds assume a STEM candidate.

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About the role

  • Has direct impact on the business by ensuring the quality of the tasks or services provided.
  • Works under little to no direct supervision.
  • May service an expansive and/or diverse array of products/services.

Responsibilities

  • Supports the function by responding to payment and reconciliation inquiries in a timely matter.
  • Reconciles historical accounts and performs re-application/re-amortization functions for an expansive array of loans.
  • May support an expansive and/or diverse array of products/services.

Requirements

  • 2-4 years relevant experience
  • Other job-related duties may be assigned as required.
  • Applies working knowledge of technical and professional principles and concepts and in depth knowledge of team objectives.
  • Education:
  • High School diploma or equivalent
  • This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
  • Job Family Group:
  • Operations - Core
  • Job Family:
  • Processor
  • Time Type:
  • Full time
  • Primary Location:

Skills

  • For complementary skills, please see above and/or contact the recruiter.

Compensation

  • $50,900.00 - $66,400.00
  • In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards.

Benefits

  • Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs.
  • Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays.
  • For additional information regarding Citi employee benefits, please visit citibenefits.com.

Company info

  • Typically uses tact and diplomacy when exchanging complex or sensitive information with internal and external contacts or customers.

Equal opportunity

  • View Citi's EEO Policy Statement and the Know Your Rights poster.
  • If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

This listing is sourced directly from Citigroup's careers page and normalized into a canonical job model.