Hillpointe

Hillpointe

National Leasing Specialist Level 1, Level 2

Maitland, FL

Sponsorship not specifiedDetected 18 hours ago
Project ManagementCRMProcurementCustomer SupportCommunicationTime Management

About the role

  • Ranked at the top of NMHC's list of Builders and Developers, our team ensures best-in-class execution.
  • Built on its long and proven track record of real estate development, the firm's investment approach is centered around its in-house general contracting expertise, enabling direct control of cost and delivery timeframe.
  • This is more than just a job - it's a career-defining opportunity!

Responsibilities

  • Respond promptly to incoming calls from potential prospective residents, converting inquiries into property tours, while offering personalized assistance to create memorable interactions.
  • Between calls, National Leasing Specialists will manage and respond to the CRM queue, ensuring timely and accurate follow-up with prospects.
  • Perform additional duties as assigned based on individual property needs, showcasing flexibility and a willingness to contribute to the team's success.

Requirements

  • High School Diploma or equivalent required.
  • Weekend availability required, including Sundays.
  • Customer service-oriented with the ability to provide a positive experience over the phone.
  • Ability to sit at a workstation for long periods of time.
  • Ability to multitask while on the phone to operate multiple software while reducing dead air during customer interactions.
  • Strong communication and interpersonal skills.
  • Detail-oriented and accurate data entry skills.
  • Excellent project management, organizational, and time management skills

Nice to have

  • Prior experience in customer service, property management, or call center is a plus.

This listing is sourced directly from Hillpointe's careers page and normalized into a canonical job model.