Tractian
Customer Success Manager
Chicago, IL
Sponsorship not specifiedDetected 120 days ago
Customer SuccessCommunicationProblem Solving
About the role
- Customer at TRACTIAN The Customer team is the cornerstone of renewals and expansion at Tractian, driving lifetime value, retention, and growth within our global customer base.
- You will play a crucial role in ensuring customer satisfaction and expansion by driving maintenance operational excellence and enhancing their reliability programs.
- Gympass Membership - Access a wide range of gyms and training programs.
Responsibilities
- Ability to deliver under tight schedules and willingness to travel up to 25% of the time in North America.
Requirements
- More than 5 year of experience within manufacturing environments, with a proven track record of driving operational excellence within the industry;
- Experience in management of projects and small teams;
- Bachelor's degree in Engineering or a related field.
Compensation
- Gympass Membership - Access a wide range of gyms and training programs.
- Compensation Competitive Salary Premium Medical, Dental, and Vision Coverage Paid Time Off (PTO): 15 Days 401(k) Retirement Plan Language Learning Opportunities - Take advantage of optional, fully funded Portuguese or Spanish courses to enhance your skills and global reach.
Benefits
- 15 Days 401(k) Retirement Plan Language Learning Opportunities - Take advantage of optional, fully funded Portuguese or Spanish courses to enhance your skills and global reach.
- Long-Term Benefit - After four years of service, earn a fully funded trip anywhere in the world.
Company info
- By deepening relationships with industry leaders like Hyundai, Bosch, and Kraft Heinz, we ensure our Enterprise clients achieve unparalleled success with Tractian solutions.
- As recognized innovators in industrial technology, our team delivers immediate ROI, fosters long-term partnerships, and drives world-class net revenue retention.
- At Tractian, every team member is empowered to make a meaningful impact, rewarded for excellence, and supported in creating lasting value for our customers.
- As a Customer Success Manager at TRACTIAN you will be responsible for managing customer projects within the manufacturing maintenance sector.
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