Zoro
Sr. Manager, Software Engineering
Chicago, Illinois, United States · Senior · Full-time
Sponsorship not specified$140k-$233kDetected 44 days ago
Distributed SystemsPlatform EngineeringData EngineeringIncident ResponseComplianceStakeholder ManagementBudgetingLeadershipCommunicationCollaborationMentoring
About the role
- As a Senior Engineering Manager on Zoro's Enterprise Platform Engineering group, you'll provide strategic and tactical leadership to foundational platform services, ensuring technical excellence, reliability, and scalability.
Responsibilities
- Maintain hands-on technical expertise, contributing strategically to critical engineering tasks and projects.
- Lead and mentor one or more engineering teams, nurturing a culture of technical excellence, inclusivity, and continuous improvement.
- Own and manage platform-related infrastructure costs and third-party tool contracts, ensuring leadership understands the cost/value proposition of various aspects of team spending.
- Drive responsible adoption of AI-assisted engineering workflows within the team, ensuring measurable gains in productivity and quality without compromising code quality, security, compliance, or testing rigor.
- Collaborate closely with Staff Engineering, Product Engineering, and Data Engineering teams to align on technical strategy, execution, and outcomes.
- Drive the root cause analysis process to identify and address problems that cause unexpected incidents. Mentor and assist more junior managers in their RCA's where necessary.
- Zoro's total compensation plan includes our Zoro Incentive Plan (ZIP) that is designed to foster and reward our team members for strong performance.
- We also support growing your family through access to adoption assistance program
Requirements
- Bachelor's degree in Computer Science or equivalent practical experience.
- 8+ years of software engineering experience, including at least 4 years in engineering leadership roles
- Deep technical expertise with cloud-native infrastructure, distributed systems architecture, Infrastructure as Code, and container orchestration
- Demonstrated proficiency at a senior software engineering level, directly contributing to complex, strategically critical technical initiatives
- Experience implementing rigorous testing frameworks and reliability practices across large-scale platform services
- Proven experience scaling AI-assisted development practices across teams, measuring and communicating business impact of those improvements
- You'll maintain Senior Software Engineer-level technical proficiency and occasionally contribute directly to high-impact engineering tasks, particularly around software quality and testing.
Nice to have
- Advanced degree (Master's or equivalent) in a technical field
- Experience leading internal platform engineering teams responsible for improving company-wide developer productivity and operational reliability
- Significant involvement in strategic organizational technology planning, budgeting, and resource allocation decisions
- Active participation in senior technical leadership communities, demonstrating ongoing contributions and recognized expertise in industry forums
- Experience influencing cross-organizational AI policy and tooling strategy, balancing innovation with regulatory and operational risk controls.
- Employee discounts and admission to various civic and cultural institutions around Chicago
Skills
- Company Summary
- make it easy for businesses to get the tools, parts, and supplies they need to keep things running.
Compensation
- The pay range provided is not a guarantee of compensation.
- $139,800 - $233,100 USD
Benefits
- In addition to competitive compensation, Zoro offers comprehensive benefits and perks including:
- Medical, dental, vision, and life insurance plans with coverage starting on day one of employment
- Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.
- 6 free sessions each year with a licensed therapist and Wellhub portal membership to support your mental and emotional wellbeing
- At least 18 paid time off days annually for full-time employees and 6 company holidays per year
- 6% company contribution to a 401K Retirement Savings Plan each pay period, no employee contribution required
- Tuition reimbursement, student loan refinancing and access to financial counseling, education, and tools
- Charitable Gift Program - match gift to an eligible educational, cultural, community health, and human service organizations
- For additional information and details regarding our benefits and our parent company, W.
- Zoro office perks including coffee bar, beer on tap, unlimited snacks, access to the onsite gym, and incredible city skyline views
Company info
- Winning & Learning Together, Being Customer Obsessed, Being Transparent, and Taking Ownership.
- We don't have all the answers, but we're always asking good questions.
- Zoro's culture has been recognized by Fortune, Best Places to Work, and Built In Chicago-but the recognition we care about most comes from our team members, who make this place what it is.
- We also know that flexibility matters.
- Our hybrid work model gives you space to focus and the flexibility to live your life - asking team members to be onsite at least two days a week.
- Our Chicago HQ (right above Ogilvie Transportation Center in the Accenture Tower) is always open and ready for connection, collaboration, or just a good cup of coffee.
- At Zoro, we're growing fast toward big aspirations - and we're continuously excited about the new challenges we get to solve together.
- We are committed to equal employment opportunity regardles
- Zoro was founded in 2011 with a simple idea: make it easy for businesses to get the tools, parts, and supplies they need to keep things running.
This listing is sourced directly from Zoro's careers page and normalized into a canonical job model.