HP Inc.
Field Technical Support Consultant 4
Chicago, Illinois, United States of America · Mid · Full-time
Stay score
odds of building a lasting career here
Sponsors, but it's cap-subject — you still face the weighted lottery (~30% per draw at Level II). Good if you win; have a cap-exempt backup on your list.
Lottery odds assume a STEM candidate.
Personalize to your clock →H-1B wage level
the lottery is wage-weighted — each level is one more entry
$15,301 more — $108,701 — moves this role to Level III and 3 lottery entries. That figure is inside the range the employer already advertised.
Based on the DOL prevailing wage for this occupation and worksite, a base salary of $108,701 would place this position at wage Level III. That figure is within the posted range, and I'd like to target it. This role classifies under "Network and Computer Systems Administrators" for prevailing-wage purposes.
DOL prevailing wage, 2026-27 wage year · Network and Computer Systems Administrators (15-1244) · Chicago-Naperville-Elgin, IL-IN. Wage level is derived by USCIS from the offered wage, occupation and worksite; the occupation shown is inferred from the job title.
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About the role
- Frequently contributes to the development of new ideas and methods.
- Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors.
- Acts as an expert providing direction and guidance to process improvements and establishing policies.
Responsibilities
- Partners actively with the Sales Pursuit team.
- Specific knowledge and training with HP products. Knowledge of multiple product lines (for example, proactive, reactive, storage, enterprise systems, tier 2 or 3 support, etc.).
- E-support experience, knowledge and resolution ability.
- Ability to lead technical action plans.
- Lead or provide expertise to teams or projects.
Requirements
- First Level University degree: a) technical, b) non-technical (i.e., Bachelor of Arts/ Science).
- Advanced proficiency with case management databases and tools.
Compensation
- The pay range for this role is $93,400 to $143,800 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only).
Benefits
- HP offers a comprehensive benefits package for this position, including:
- Health insurance
- Dental insurance
- Vision insurance
- Long term/short term disability insurance
- Flexible spending account
- Life insurance
- Generous time off policies, including
- 4-12 weeks fully paid parental leave based on tenure
- Additional flexible paid vacation and sick leave ( US benefits overview )
- The compensation and benefits information is accurate as of the date of this posting.
Company info
- Frequently represents the organization to external customers/clients.
- Ability to solve and document solutions for usage of other technicians and customers.
- Ability to take full ownership for resolution with escalated customers.
Equal opportunity
- Workplace Discrimination is Illegal "
- Employer (EEO) -
- HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).
- Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested.
Visa & Work Authorization
- ty to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status,
This listing is sourced directly from HP Inc.'s careers page and normalized into a canonical job model.