DEPT®

DEPT®

Group Director, Technology (Adobe)

United States · Director

Work authorization required$138k-$205kDetected 13 days ago
AgileJiraCRMCommunication

About the role

  • DEPT® is looking for a powerhouse Group Director, Technology (Adobe) to serve as the vital bridge between ambitious marketing visions and technical execution.
  • You are a solution designer who understands the "plumbing" of the Adobe Experience Cloud, taking complex goals like "real-time omnichannel personalization" and documenting exactly how the ecosystem needs to be configured to make it happen.

Responsibilities

  • Requirement Discovery: Lead workshops with stakeholders to extract and refine high-impact business use cases for RTCDP and AJO.
  • Technical Documentation: Author comprehensive Business Requirement Documents (BRDs) and Solution Design References (SDRs) that provide a clear, actionable roadmap for development teams.
  • Journey Mapping: Design and document end-to-end customer journeys in Adobe Journey Optimizer (AJO), including triggers, data payloads, and orchestration logic.
  • User Acceptance Testing (UAT): Define and oversee test cases to validate that data flowing into AEP matches business requirements and triggers the intended orchestration in AJO.
  • Orchestration Logic: Ability to document complex "Wait" steps, "Split" paths, and "Decisioning" logic within Adobe Journey Optimizer.
  • DEPT® is a pioneering technology and marketing services company that creates integrated end-to-end digital experiences for brands such as Google, KFC, Philips, Audi, Twitch, Patagonia, eBay and more.

Requirements

  • Partner with implementation teams to ensure the Web SDK data layer captures the specific attributes required for real-time activation.
  • Proficiency in tools like Lucidchart or Miro to map intricate data flows and customer journey orchestrations.
  • Highly detail-oriented with the ability to translate raw strategic insights into tangible technical visual languages.
  • Web SDK Alignment: Partner with implementation teams to ensure the Web SDK data layer captures the specific attributes required for real-time activation.
  • Visual Communication: Proficiency in tools like Lucidchart or Miro to map intricate data flows and customer journey orchestrations.

Nice to have

  • 401k plan, plus matching

Skills

  • 5+ years as a Business Analyst or Consultant specifically focused within the Adobe Experience Cloud ecosystem.
  • A proven track record of writing clear technical User Stories and actively managing backlogs in an Agile framework.

Compensation

  • The anticipated salary range for this position is listed below.

Benefits

  • Healthcare, Dental, and Vision coverage
  • Parental Leave

Company info

  • We are a collaborative, open-door, best-idea-wins environment that fosters personal and company growth and has fun doing it.
  • We are a collaborative, open-door, best-idea-wins environment that fosters personal and company growth and has fun doing it. Here is a snapshot of our
  • We are a B Corp-certified company passionate about purpose-driven work.

Equal opportunity

  • DEPT® is an equal opportunity employer (EOE).

Visa & Work Authorization

  • DEPT® participates in E-Verify, meaning your Form I-9 information will be sent to the federal government to confirm you are authorized to work in the U.S.
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This listing is sourced directly from DEPT®'s careers page and normalized into a canonical job model.