Alo Yoga

Sales & Service Lead - Saddle Creek

Germantown, Tennessee, United States

Sponsorship not specifiedDetected 8 days ago

ExcelLeadershipCommunicationMentoring

About the role

The Sales & Service Lead is integral to the elevating the guest experience at ALO.
They will ensure we deliver our targets for engagement, guest education and interaction, create a service-lead environment on the sales floor, and ultimately create a sanctuary that sets ALO apart from other retailers.

Analyze reports in order to strategize and deliver results
support implementing action plans focusing on deficient areas and highlight growth opportunities
Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
Leads by example and inspires staff in daily operations and guest experience.

2+ Years prior work experience in a client-centric, sales environment
Proven leadership capabilities demonstrating excellent decision making
High energy, upbeat and enthusiastic with the ability to integrate fun and work
Values feedback, receptive to receiving feedback and eager to provide
Self-motivated with a desire to achieve results and excel individually, and as a team
Excellent interpersonal and written communication skills
Aligns with and embodies ALO's Guiding Principles

Lead an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching
Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.

This listing is sourced directly from Alo Yoga's careers page and normalized into a canonical job model.