Cogstate

Coordinator, Learning Services

Remote - United States · Full-time

Sponsorship not specified$55k-$65kDetected 12 days ago

Data ScienceComplianceExcelCustomer SupportClinical TrialsCommunicationOrganizational SkillsMicrosoft Office

About the role

This role is intended to provide foundational experience in learning operations and LMS administration while supporting the efficient delivery of Learning Services programs.
What's In It For You - Remote Work Practices: Cogstate is a virtual first company.
We're passionate individuals who enjoy working together.

Support routine LMS builds, updates, and configurations using documented templates, SOPs, and established build standards.
Manage learner enrollments, assignments, access requests, and course lifecycle updates.
Maintain catalog accuracy, metadata, version control, and system hygiene across assigned LMS activities.
Perform LMS quality checks prior to handoff or publishing to ensure setup accuracy and consistency.
Support uploads and related LMS administrative activities.
Provide timely and professional communication regarding support requests, status updates, and next steps.
Document issues accurately and escalate complex technical problems or requests beyond defined scope.
Support learners and internal stakeholders by following established support processes and escalation pathways.
Maintain accurate records, documentation, status updates, and project artifacts related to assigned work.
We're courageous and we deliver together.

Experience working within structured processes, SOPs, or administrative workflows.
Experience supporting multiple concurrent tasks, requests, or projects in a fast-paced environment.
Experience managing multiple priorities, deadlines, or requests simultaneously.
Experience using business systems, databases, software applications, or other technology platforms to complete day-to-day work.
Demonstrated ability to learn new technology systems and processes quickly.
Experience working in regulated, compliance-focused, or quality-driven environments.
Working proficiency in Microsoft 365, including Outlook, Excel, Teams, and SharePoint.
Ability to learn new software systems and technology platforms.
Ability to follow documented SOPs, checklists, templates, and processes.
Skills, Knowledge and Specialist Expertise

we match up to3% of your yearly salary in Cogstate's 401k program.
$55,000 - $65,000 USD
401(k) Matching: As you invest in yourself and your future, Cogstate invests in you too: we match up to3% of your yearly salary in Cogstate's 401k program.
Competitive Salary: We offer competitive base salaries plus additional earning opportunities based on the position.

Healthcare and Dependent Care Flexible Spending Accounts
Learning & Development Opportunities: Cogstate offers a robust learning program from mentorships to assistance with programs to improve knowledge or obtain certifications in applicable areas of interest.
Generous Paid Time-off: Cogstate employees receive 20 days of vacation leave, 10 days of personal leave and 10 paid public holidays.
Health, Dental & Vision Coverage: We've invested in comprehensive health & dental insurance options with competitive company contributions to help when you need it most.
We also offer free vision insurance for all full-time employees.
If you're ready to help us in our journey to optimize the measurement of brain health around the world, please apply now!

Cogstate is a virtual first company.
Cogstate employees can work from anywhere where Cogstate is registered to business within the United States, Australia, or the United Kingdom!

Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws.
A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on the company.

This listing is sourced directly from Cogstate's careers page and normalized into a canonical job model.