Judi Health

Account Executive, PBM

New York, New York, United States

Sponsorship not specified$164k-$205kDetected 8 days ago

Project ManagementSalesAccount ManagementExcelProcess ImprovementLeadershipCommunicationMentoringPublic SpeakingMicrosoft OfficeUnderwriting

About the role

The Account Executive is the primary relationship owner for a portfolio of commercial clients, including employers, labor/union, and public sector accounts.
Assigned scope and complexity will vary based on experience, demonstrated capability, and business needs.

Act as the quarterback of the broader account team, providing leadership across internal partners and ensuring clarity on roles, priorities, deliverables, and client commitments.
Drive a high-quality client experience through proactive account leadership, risk identification, issue resolution, and retention-focused execution.
Lead client-facing interactions, including stewardship meetings, QBRs, renewals, and strategic issue resolution. Independence and stakeholder seniority will scale with experience.
Own the renewal process for assigned accounts, including strategic positioning, internal alignment, and competitive defense.
Support implementation effots of clients, including but not limited to strategic review of plan design documentation (implementation documents, summary plan documents, etc) to create plan design for intented client implementation.
Following that, support pre- and post go-live testing, claims review and support to ensure proper set up and escalation handling.
Contract support during the sales process, with transitional ownership and management through the lifecycle of the client
Support member and client satisfaction execution and net promoter score goals
Lead regulatory and compliance components
Identify and pursue opportunities for cross-sell and upsell of ancillary services and products to drive account expansion and deepen client value.

Strong business acumen and ability to connect data, market dynamics, and client goals into a cohesive strategy.
Experience navigating or supporting renewal cycles, contract discussions, and competitive retention strategies.
Excellent communication, presentation, and interpersonal skills with the ability to influence across all levels.
Ability to travel up to 25%, depending on business needs and seasonality.

Experience supporting large, complex employer, labor, or public sector clients.
Experience leading cross-functional teams in a matrixed environment.
Strong executive presence and ability to tell a compelling story with data, trends, and performance insights.
Understanding of client-level financial dynamics, including pricing structures, performance guarantees, and profitability drivers.
Experience mentoring or coaching others and helping elevate overall team effectiveness.
Project management experience preferred.
strong Excel and data interpretation skills preferred.
Proficient in Microsoft Office and industry-related software programs

Judi Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers,
Judi Health™, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and
Judi®, the industry's leading proprietary Enterprise Health Platform (EHP), which consolidates all claim administration-related workflows in one scalable, secure platform.

This listing is sourced directly from Judi Health's careers page and normalized into a canonical job model.