Truist Bank
Sr. ServiceNow Platform Engineer/Architect
Charlotte, Mecklenburg County · Senior · Part-time
Stay score
odds of building a lasting career here
Sponsors, but it's cap-subject — you still face the weighted lottery (~45% per draw at Level III). Good if you win; have a cap-exempt backup on your list.
Lottery odds assume a STEM candidate.
Personalize to your clock →H-1B wage level
the lottery is wage-weighted — each level is one more entry
$8,746 more — $158,746 — moves this role to Level IV and 4 lottery entries. That figure is inside the range the employer already advertised.
Based on the DOL prevailing wage for this occupation and worksite, a base salary of $158,746 would place this position at wage Level IV. That figure is within the posted range, and I'd like to target it. This role classifies under "Software Developers" for prevailing-wage purposes.
DOL prevailing wage, 2026-27 wage year · Software Developers (15-1252) · Charlotte-Concord-Gastonia, NC-SC. Wage level is derived by USCIS from the offered wage, occupation and worksite; the occupation shown is inferred from the job title.
Employer immigration record
from this employer's Department of Labor filings
Green-card filing pattern in this occupation
Green-card follow-through: 86%
Files H-1B transfers
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
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About the role
- The role also champions the adoption of emerging ServiceNow AI capabilities, including intelligent automation, predictive insights, generative AI, and workflow optimization solutions that enhance business outcomes and employee productivity.
- Success in this role requires the ability to solve complex technical challenges, influence technical direction, and bridge business and technology priorities while advancing the organization's ServiceNow strategy and overall technical capabilities.
- Following is a summary of the essential functions for this job.
Responsibilities
- Implements ServiceNow software architecture and engineering approaches for complex initiatives within the job area, contributing to technical plans and working to achieve operational targets with major impact on results.
- Collaborates with senior engineers, product partners, and architecture teammates to shape technology approaches for the domain, providing deep technical insight and proposing solution patterns that inform local roadmaps and priorities.
- Leads the end-to-end technical design and implementation of scalable, secure, and highly available ServiceNow software solutions for the job area, producing patterns and examples that other technical professionals can follow.
- Provides ongoing technical guidance, coaching, and training to other engineers, delegating and reviewing work from lower-level technical professionals and raising the technical bar through design reviews and knowledge sharing.
- Evaluates emerging ServiceNow technologies and techniques relevant to the job area, building prototypes and solution concepts that contribute measurable input into new features, products, or capabilities.
- Contributes to the development of long-term technical goals and plans for the area of responsibility through well-reasoned recommendations, design proposals, and implementation experience.
- Leads large or complex initiatives within the job area, coordinating and delegating technical work that may span outside the immediate team, and ensuring cohesive, high-quality outcomes with limited supervision.
- Deep knowledge of multiple programming languages, software architecture, and design principles.
- ServiceNow Platform Engineer/Architect is responsible for architecting, designing, and delivering scalable, secure, and high-performing ServiceNow solutions that drive business transformation, operational excellence, and digital innovation.
Requirements
- The requirements listed below are representative of the knowledge, skill and/or ability required.
- Bachelor's degree in Computer Science, Software Engineering, or related field.
- Minimum of 7 years of professional experience in software development.
- If you already have a profile with us, you can log in to check status.
Nice to have
- Deep expertise in CSDM, CMDB, service modeling, and service-aware operating models, including governance of data architecture, service ownership, and platform foundations that enable AI and automation.
- Strong experience establishing and enforcing platform governance, architectural review processes, operating models, development standards, and technical debt management practices.
- Strong familiarity with Agile frameworks, continuous integration/continuous deployment (CI/CD), and enterprise innovation management.
Compensation
- $150k-$165k
Benefits
- Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates.
- For more details on Truist's generous benefit plans, please visit our Benefits site.
- Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan.
Equal opportunity
- EEO is the Law E-Verify IER Right to Work
Visa & Work Authorization
- For this opportunity, Truist will not sponsor an applicant for work visa status or employment authorization, nor will we offer any immigration-related support for this position (including, but not limited to H-1B, F-1 OP
This listing is sourced directly from Truist Bank's careers page and normalized into a canonical job model.