CrowdStrike

CrowdStrike

IT Support Admin – Executive Briefing Center (EBC)

USA - Sunnyvale, CA

Sponsorship not specified$85k-$120kDetected 1 day ago
Distributed SystemsA/B TestingCybersecurityExcelCustomer SupportLeadershipCommunicationPublic SpeakingOrganizational Skills

About the role

  • This pivotal role ensures the seamless operation of the EBC experience, which serves as a showcase for CrowdStrike's capabilities and solutions.
  • This position offers a unique opportunity to work in a dynamic, fast-paced environment where technical excellence directly impacts business relationships and outcomes.
  • The ideal candidate possesses strong self-confidence, exceptional communication skills at all organizational levels, and a passion for expanding their technical knowledge.

Responsibilities

  • Support daily operations of our Executive Briefing Center, ensuring all technology systems are functioning optimally for client presentations, demonstrations, and executive meetings
  • Configure, troubleshoot, and maintain the EBC's advanced audiovisual equipment, video conferencing systems, and interactive presentation technologies to deliver flawless technical experiences
  • Collaborate with sales teams, product specialists, and executives to prepare customized technical demonstrations and environments tailored to specific client needs and interests
  • Provide white-glove technical support for visiting executives, clients, and internal leadership during briefings, resolving issues quickly and discreetly to maintain professional atmosphere
  • Document and implement standard operating procedures for the EBC's technology stack, including regular maintenance schedules, system updates, and disaster recovery protocols
  • Exceptional organizational skills with the ability to manage multiple priorities simultaneously, anticipate needs, and maintain composure during time-sensitive executive briefings and client demonstrations
  • Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes.
  • Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections

Requirements

  • Strong understanding of security best practices, worst practices, concepts and real-world application

Skills

  • Ready to join a mission that matters?

Compensation

  • Market leader in compensation and equity awards

Benefits

  • Market leader in compensation and equity awards
  • Competitive vacation and holidays for recharge
  • Paid parental and adoption leaves
  • Benefits of Working at CrowdStrike:

Equal opportunity

  • CrowdStrike is proud to be an equal opportunity employer.

This listing is sourced directly from CrowdStrike's careers page and normalized into a canonical job model.