CrowdStrike
IT Support Admin – Executive Briefing Center (EBC)
USA - Sunnyvale, CA
Sponsorship not specified$85k-$120kDetected 1 day ago
Distributed SystemsA/B TestingCybersecurityExcelCustomer SupportLeadershipCommunicationPublic SpeakingOrganizational Skills
About the role
- This pivotal role ensures the seamless operation of the EBC experience, which serves as a showcase for CrowdStrike's capabilities and solutions.
- This position offers a unique opportunity to work in a dynamic, fast-paced environment where technical excellence directly impacts business relationships and outcomes.
- The ideal candidate possesses strong self-confidence, exceptional communication skills at all organizational levels, and a passion for expanding their technical knowledge.
Responsibilities
- Support daily operations of our Executive Briefing Center, ensuring all technology systems are functioning optimally for client presentations, demonstrations, and executive meetings
- Configure, troubleshoot, and maintain the EBC's advanced audiovisual equipment, video conferencing systems, and interactive presentation technologies to deliver flawless technical experiences
- Collaborate with sales teams, product specialists, and executives to prepare customized technical demonstrations and environments tailored to specific client needs and interests
- Provide white-glove technical support for visiting executives, clients, and internal leadership during briefings, resolving issues quickly and discreetly to maintain professional atmosphere
- Document and implement standard operating procedures for the EBC's technology stack, including regular maintenance schedules, system updates, and disaster recovery protocols
- Exceptional organizational skills with the ability to manage multiple priorities simultaneously, anticipate needs, and maintain composure during time-sensitive executive briefings and client demonstrations
- Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes.
- Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
Requirements
- Strong understanding of security best practices, worst practices, concepts and real-world application
Skills
- Ready to join a mission that matters?
Compensation
- Market leader in compensation and equity awards
Benefits
- Market leader in compensation and equity awards
- Competitive vacation and holidays for recharge
- Paid parental and adoption leaves
- Benefits of Working at CrowdStrike:
Equal opportunity
- CrowdStrike is proud to be an equal opportunity employer.
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This listing is sourced directly from CrowdStrike's careers page and normalized into a canonical job model.