Prisma Health

Prisma Health

Patient Services Representative, Family Medicine Parkridge, FT, Days

Columbia, SC

Sponsorship not specifiedDetected 1 day ago
AccountingCustomer SupportICD-10Patient Care

About the role

  • Incumbents are responsible for aspects of Physician Practice front office management and operation as assigned.
  • May be responsible for some or all front office functions as detailed in the next section.
  • Responsible for complete and accurate patient registration, pre-certification, charge capture and accurately coding diagnoses given by physicians.

Responsibilities

  • Provides front office phone support as needed and outlined through cross training program.
  • As representative of PH Clinical Department, is expected to maintain neat and professional appearance, demonstrate commitment to serve at all times and uphold guidelines set forth in office manual. - 20%
  • Maintains appointment book and follows office scheduling policies.
  • Performs cashiering functions including monitoring and balancing cash drawer daily.
  • Maintains and updates current information on physician's schedules.
  • Posts all actions and maintains permanent record of patient accounts.
  • Delivers, transports, sorts and files returned charts.
  • Maintains orderly files.
  • Performs collection actions including contacting patients by telephone and resubmitting claims to third party reimburses.
  • Maintains strictest confidentiality.

Requirements

  • No previous experience required
  • Required Certifications/Registrations/Licenses
  • In Lieu Of The Above Minimum Requirements
  • Other Required Skills and Experience
  • Obtains signatures on all forms and documents as required.
  • Codes and posts payments and maintains required records, reports and files.
  • Performs related work as required.

Nice to have

  • Associate's Degree in technical specialty program of 18 months minimum in length- Preferred
  • Multi-specialty group practice setting experience - Preferred
  • Basic understanding of ICD-9 and CPT coding- Preferred

Skills

  • Requires a high level of public contact and excellent interpersonal skills.
  • Gathers charge information, codes, enters into database, completes billing process, distributes billing information.
  • Updates patient account database.

Compensation

  • Confirms all workers' compensation claims with employees.

Benefits

  • Liaison between patient and medical support staff.
  • Follows-up with insurance companies ensuring that coverage is approved.
  • Prepares disability claims in a timely manner.
  • Maintains files with referral slips, medical authorizations, and insurance slips.
  • Files all medical reports.
  • Follows medical records policies and procedures.
  • Participates with other staff to follow up on accounts until zero balance, or turned over for collection.Participates in educational activities.
  • to transform healthcare for the benefits of the communities we serve.
  • The transformation of healthcare requires talented individuals in every role here at Prisma Health.
  • Works with medical assistants and other staff to route patient charts to proper location.
Apply directly at Prisma Health →Create a free account for alerts like thisView Prisma Health immigration profile

This listing is sourced directly from Prisma Health's careers page and normalized into a canonical job model.