ServiceNow
Staff Research Scientist
Santa Clara, California, United States · Staff+ · Contract
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odds of building a lasting career here
Sponsors, but it's cap-subject — you still face the weighted lottery (~61% per draw at Level IV). Good if you win; have a cap-exempt backup on your list.
Lottery odds assume a STEM candidate.
Personalize to your clock →Employer immigration record
from this employer's Department of Labor filings
Green-card filing pattern in this occupation
Green-card follow-through: 90%
Files H-1B transfers
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
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About the role
- It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis.
- Today, ServiceNow is the AI control tower for business reinvention.
- As a Staff Researcher, you will work on research questions that most AI labs simply do not have access to.
Requirements
- 2 or more years of research experience post-PhD, a significant portion of it in an industrial setting or in direct contact with deployed systems
- Demonstrated track record of setting/executing research agenda, not only executing one: you have chosen problems before the community turned to them, and you can explain why
- Experience working on cross-disciplinary teams or projects collaborating with researchers and engineers
Nice to have
- We approach our distributed world of work with flexibility and trust.
- To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Skills
- Excellent communication skills, including the ability to explain complex technical work to non-specialist audiences and to executives
- Nice to have
- Experience with AI systems operating in real enterprise environments, with the compliance, governance, and scale constraints that entails
- Contributions to open source software, datasets, or evaluation benchmarks used by the community
- Scientific service roles: program committees, editorial work, workshop organization
- Academic collaborations or supervision of doctoral students
- Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure.
- Work Personas
- Learn more here.
- Equal Opportunity Employer
- ServiceNow is an equal opportunity employer.
- Accommodations
Compensation
- $203k-$354k
Equal opportunity
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law.
- In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
- We strive to create an accessible and inclusive experience for all candidates.
- If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.
Visa & Work Authorization
- Export Control Regulations
This listing is sourced directly from ServiceNow's careers page and normalized into a canonical job model.