Airspace

Operations Specialist III, Aerospace & Defense (US)

United States - Remote · Mid

Sponsorship not specified$25k-$30kDetected 27 days ago

Machine LearningLogisticsCustomer SupportLeadershipCommunicationProblem Solving

About the role

Primary Focus: To set up all new orders containing the most time-sensitive commodities for success, provide proactive updates to customers on any deviations and track order status progression from start to finish.
The operations team is the backbone of our company and by working on the front lines you represent, first-hand, everything that we stand for.
Not only will you be in direct communication with our customers, commanders and agent service providers, with extreme attention to detail, having the ability to catch something so small can ultimately be the difference maker in being able to save a human life!

Responsibilities

Hold and maintain Dangerous Goods Certification. Remain knowledgeable on all Dangerous Goods requirements and adhere to current policy procedures.
The items we deliver range from organs for transplant, to parts for critical machinery including grounded aircraft and highly sensitive components such as semiconductors.
Airspace has the support of leading investors such as Telstra Ventures, HarbourVest Partners, Defy Partners, DBL Partners, and Scale Ventures.
We are thinkers, builders, and doers; from building and deploying AI in the world to assembling a world-class operations team, Airspace is on a hypergrowth trajectory while remaining hyper-focused on the needs of our customers and team members.

Requirements

Must be able to perform all Responsibilities included in the Operations Specialist II Job Description.

Compensation

Hourly Range: $25-$30/hr

Benefits

High-quality health, vision, and dental care plan options
Professional learning and training reimbursements
As a recognized leader in AI and machine learning, our team leverages data and patented technology to coordinate logistics across a global network of drivers and airlines.
From life-saving organs to essential machinery components, Airspace is trusted by the world's largest companies and most critical healthcare organizations to move their most time-sensitive shipments on time, every time.

Company info

To set up all new orders containing the most time-sensitive commodities for success, provide proactive updates to customers on any deviations and track order status progression from start to finish.
These job requirements were carefully crafted in order to provide you with the basic building blocks of the Airspace Operations team and pave the way for a continued path forward as you grow within this company.
We are One Team. We believe we all accomplish more when we are working together.
We make an Impact. We are determined to have a positive influence on our environment, our customers, our industry, and our world.
We are Passionate. We care deeply about our mission and are not afraid to raise the bar.
We are Transparent. We pride ourselves on having open, honest, and sincere communication with our team and customers.
We are Innovative. We never settle and are always striving to improve our product, service, and ourselves.
Our proprietary AI-powered platform is the most advanced of its kind- awarded and protected by multiple patents, it provides speed, reliability, and transparency unrivaled in time-critical logistics.
With offices in the United States in Carlsbad, CA and in Europe in Amsterdam, Frankfurt, Stockholm, and London, we are rapidly scaling into new markets and industries while continuing to innovate and maximize value for our customers.
Backed by leading investors including Telstra, HarbourVest, Prologis, Qualcomm, Defy, and others, Airspace has raised $140M to date.
Join our team of 300+ technologists, futurists, and industry veterans as we work as One Team to revolutionize time-critical logistics.
Airspace is proud to be an Equal Employment Opportunity and Affirmative Action employer.

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This listing is sourced directly from Airspace's careers page and normalized into a canonical job model.