Favor
Merchandising Manager
Austin, TX
Sponsorship not specifiedDetected 15 days ago
Data VisualizationA/B TestingBudgetingRecruitingAvidLeadershipCommunication
About the role
- We go beyond the basics, while also throwing in a Favor Gold subscription and H-E-B discounts!
- Learning and development: We encourage personal growth and education through Intern(al)ships and Learning Labs taught by Favor team members and external facilitators.
- We review all resumes and qualifications with an open mind and encourage you to apply if this role interests you!
Responsibilities
- Lead the execution of in-app merchandising directive
- Develop and implement merchandising strategies tailored to distinct customer segments with a focus on navigation, content structure, and feature placement that drive discovery and engagement.
- Collaborate cross-functionally with integrated marketing, creative, brand, business analytics, product, support, and sales teams to align on merchandising initiatives and influence decisions through a data-driven, collaborative approach.
- Analyze business performance to identify trends, surface insights, and guide merchandising and pricing optimizations that drive growth and improve user experience.
- Lead A/B testing strategies to experiment with and refine content, placement, and user journeys
- drive continuous performance improvement across the app experience.
- Lead the execution of in-app merchandising directive; ensure key brand and product messages are delivered through compelling, on-brand shopping experiences that align with broader marketing channels (lifecycle, social, and paid media).
- Lead A/B testing strategies to experiment with and refine content, placement, and user journeys; drive continuous performance improvement across the app experience.
- You will develop and execute data-driven merchandising strategies that elevate our content structure and drive category performance.
- In this highly cross-functional role, you'll collaborate closely with our Marketing and Finance teams on planning and budgeting, while partnering with Business Analytics to continuously test, iterate, and optimize the discovery experience.
Requirements
- Ability to focus on and improve customer experience and business performance through in-app placement, segmentation, experimentation, and continuous optimization
- ability to demonstrate a high degree of ownership and accountability.
- Ability to meet tight deadlines and ensure all directives and communications are accurate, clear, concise, and consistent with Favor core values.
- Strong understanding of CMS and how they work
- knowledge of Braze, Tableau,Contentful or similar tools.
- Skills you have:
Skills
- A relevant degree or comparable formal training, certification, or work experience.
- 5+ years experience in website or app merchandising or similar roles within a fast-paced environment.
- Proven experience identifying opportunities to find efficiencies throughout the customer journey that impact the user experience and growth.
Benefits
- We offer premium health, vision, dental, and life insurance, alongside 401(k) options.
- Paid time off (PTO): We offer unlimited PTO for salaried employees (that's actually unlimited) and ample vacation time to all team members.
- Diversity, equity, and inclusion: At Favor, we believe that to be the best delivery app in Texas, we need to represent all Texans.
- No matter where you work best, we foster an inclusive and flexible environment to support our workforce.
Company info
- Whether you're an avid cyclist, dog lover, or Magic enthusiast, there's a group for you here.
- We foster community through Employee Resource Groups (ERGs), company-wide events, happy hours, and regular connection opportunities.
- At Favor, we are passionate about building a delivery experience that Texans love.
- As the Merchandising Manager, you will shape how our customers discover their favorite merchants and products in the app.
- We are committed to growing a team with different backgrounds, experiences, abilities, and perspectives, and we are an
- At Favor, we believe that to be the best delivery app in Texas, we need to represent all Texans.
Equal opportunity
- equal opportunity employer.
This listing is sourced directly from Favor's careers page and normalized into a canonical job model.