Glean
Corporate Install-Base Sales Leader
Nashville, TN · Senior
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About the role
- Glean is looking for an energetic, customer-obsessed, and commercially sharp "capital "L" sales Leader to stand up and scale our newly-formed Install-base Corporate AE team in Nashville.
- Working closely with Customer Success, AIOM, Deployment, Product, and Marketing, your team will identify expansion opportunities, mitigate retention risks, and turn customer outcomes into customer growth.
- Define the operating motion for strategic account planning, QBRs and health checks, white-space mapping, usage-telemetry-driven expansion plays, and commercial renewal negotiation - including pricing, paper, legal, and security.
Responsibilities
- Lead the Installbase AE team. Recruit, coach, and develop a team of 6 fully-ramped Corporate Installbase AEs who own the full post-sale commercial cycle - renewal, upsell, and cross-sell - across their portfolios.
- Drive proactive retention. Coach the team to identify and mitigate retention risks early, maintaining high customer satisfaction while protecting the base as it grows.
- Drive multi-threading and executive selling. Coach reps to convert user-level champions into budget owners and to run renewal-and-expansion conversations at the CFO/CIO altitude.
- Own the renewal and expansion number.
- Partner closely with the Corporate New-Logo leadership team to ensure a seamless handoff at close.
- Build the installbase playbook from the ground up.
Requirements
- You'll ship agentic capabilities on an open, extensible stack, with the craft and care required for enterprise trust, as we bring Work AI to every employee, in every company.
- 5+ years of B2B SaaS sales experience, including 2+ years leading a quota-carrying team focused on renewals, expansion, account management, or installbase growth.
- Proven track record of consistently exceeding both retention (GDR/NRR) and expansion (GAR/NRR) targets on an existing-customer book.
Compensation
- Deliver against Gross Dollar Retention (GDR), Growth ARR (GAR), and Annual Total Renewable (ATR) targets across the Corporate installbase.
Company info
- With customers across 50+ industries and 1,000+ employees in more than 25 countries, we're helping the world's largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality.
- Unlock new use cases. Equip your AEs to partner with customers on identifying new use cases and surfaces to expand Glean's footprint - turning adoption and value realization into expansion opportunities.
- Partner cross-functionally. Work hand-in-hand with AIOM, Deployment, Customer Success, RevOps, Marketing, and Product to fix imperfectly-deployed accounts, accelerate value realization, and turn under-deployed customers into expansion opportunities.
This listing is sourced directly from Glean's careers page and normalized into a canonical job model.