External CAREER SITE CANADA

External CAREER SITE CANADA

Field Service Representative (contract, GTA + weekend_

CAN - Ontario - Toronto · Contract

Sponsorship not specified$29k-$53kDetected 28 days ago
Machine LearningExcelRecruitingCustomer SupportMechanical DesignPharmacy PracticeMedical DevicesCollaborationProblem SolvingTime ManagementAdaptabilityMicrosoft Office

About the role

  • Advancing the world of health™ is our Purpose, and it's no small feat.
  • Troubleshoots issues to resolve root cause and identifies possible solutions, with a focus on improving customer satisfaction in all interactions.

Responsibilities

  • Possess and maintain a valid driver's license and a past clean driving record for a minimum of 3 years, as well as meet BD's auto safety standards.
  • We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture.

Requirements

  • Knowledge and Skills. required:
  • Required Skills
  • Preferred professional experience in technical support, field service, and implementation, training, and installation of dispensing and/or pharmacy automation an asset.
  • French bilingualism an asset.

Nice to have

  • DEP or DEC in mechanical engineering, industrial mechanics, automation or relevant training.
  • Two (2) plus years experience in a field service role, or in a similar position related to automation and technical service - providing equipment installation, corrective and/or preventative maintenance.
  • Fluency in English (read, speak, write) is required.
  • Must be available for up to 60% travel, both locally and overnight, as required.
  • Must be available to travel to the USA for trainings for 1-2 weeks as required.
  • Able to lift a minimum of 70 lbs, and work on your feet for extended periods.
  • This position requires a considerable amount of pushing, pulling, stooping, bending, and lifting.

Skills

  • Demonstrates excellent interpersonal skills, confirmed organizational, prioritization skills and a passion for providing excellent service.
  • Strong client-service orientation along with a high sense of urgency.
  • Ability to multi-task and be adaptable to changing business environments.
  • Strong analytical and problem-solving skills.
  • Possesses strong time management skills and work effectively without direct supervision.
  • Flexibility for rotational schedules (weekends).
  • Proficient with MS Office tools (Outlook, Word, Excel, PowerPoint).

Compensation

  • Information: $28.85 - $52.89 CAD Hourly

Benefits

  • BD is one of the largest global medical technology companies in the world.
  • Education and Experience - required:
  • As part of our recruitment process, we may, in certain circumstances, use technologies such as artificial intelligence or machine learning to screen, assess, or select applicants.
  • We welcome people with the imagination and drive to help us reinvent the future of healthcare.
  • Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.

Company info

  • Understands and applies a well-adapted troubleshooting methodology when collaborating with customers on sophisticated technical issues.
  • For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance.
  • We are the people who give possibilities purpose
  • At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry.

Equal opportunity

  • Becton Dickinson is an Equal Opportunity Employer.
  • If selected to participate in the recruitment, selection, and/or assessment process, please inform us of any accommodation(s) you require by contacting HR at 1-855-234-3577.
  • Becton, Dickinson, and Company is an Equal Opportunity Employer.

Visa & Work Authorization

  • We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientatio
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This listing is sourced directly from External CAREER SITE CANADA's careers page and normalized into a canonical job model.