Zynga
VIP Account Manager
Chicago, IL · Full-time
Sponsorship not specified$15k-$25kDetected 20 days ago
Data ScienceStatisticsAccount ManagementOutbound SalesOnboardingCustomer SupportEpicResearchCommunicationPublic SpeakingMicrosoft Office
About the role
- As a global leader in interactive entertainment and a proud label of Take-Two Interactive, our games have been downloaded over 6 billion times-connecting players in 175+ countries through fun, strategy, and a little friendly competition.
- From thrilling casino spins to epic strategy battles, mind-bending puzzles, and social word challenges, our diverse game portfolio has something for everyone.
- Fan-favorites and latest hits include FarmVille™, Words With Friends™, Zynga Poker™, Game of Thrones Slots Casino™, Wizard of Oz Slots™, Hit it Rich!
Responsibilities
- Serve as an industry expert and act as a liaison between our highest value players and the studio to resolve bugs and maintain retention of their designated VIP base.
- Work collaboratively with cross functional teams (Studios for Feature development and special promotions) to drive revenue growth with VIP base.
- Possess strong communication and presentation skills; ability to connect and reconnect VIP base through high level relationship building with their dedicated base.
- Partner with our Senior Director to create consultative engagement and reactivation presentations using market trends, VIP research and industry specific case studies.
- Instrumental in driving the RFP documentation for studios to build out VIP driven features to drive higher revenue.
- Ability to generate revenue on own initiative based on personal account relationships
- Rapport building skills
Requirements
- College Degree preferred but not mandatory
- Some weekends or evenings may be required
Compensation
- Exceed annual targeted goals for Productivity, Quality, CSAT and reactivation and engagement goals.
Visa & Work Authorization
- r, religion, sex or gender, gender identity or expression, sexual orientation, national origin or ancestry, alienage or citizenship status, physical or mental disability, pregnancy, age, genetic information, veteran stat
This listing is sourced directly from Zynga's careers page and normalized into a canonical job model.