OneMain Financial
VP/MD Operational Strategy & Performance
Wilmington, DE · Vp
Sponsorship not specifiedDetected 1 day ago
Operations ManagementPerformance ManagementLeadershipCommunicationPublic Speaking
About the role
- Translate business strategy into actionable initiatives, measurable goals, and implementation plans.
- Evaluate customer engagement strategies, service delivery models, and operational processes to identify opportunities to improve efficiency and customer experience.
Responsibilities
- Develop and execute the Operations strategic roadmap, aligning priorities with enterprise objectives.
- Establish governance routines to monitor strategic initiatives, measure progress, and drive accountability.
- Partner with senior leaders across the organization to prioritize initiatives and improve cross-functional execution.
- Develop executive presentations, strategic recommendations, and business cases that support enterprise decision-making.
- Build, develop, and mentor high-performing teams while serving as a trusted advisor to executive leadership.
Requirements
- Bachelor's degree in Business, Finance, Operations Management, Economics, or a related field.
- 12+ years of progressive leadership experience in operations, strategy, business management, consulting, analytics, or a related discipline.
- Proven success leading large-scale operational improvement or transformation initiatives.
- Experience designing and managing performance management frameworks, executive reporting, and governance processes.
- Strong analytical and strategic thinking skills with the ability to translate data into business decisions.
- MBA or other advanced degree.
- Experience within financial services or other highly regulated industries.
- Experience leading enterprise performance management, operational excellence, or business transformation functions.
- Experience evaluating and implementing emerging technologies, automation, or AI-enabled operational solutions.
Skills
- Oversee the Operations performance management framework, including KPIs, scorecards, dashboards, and executive reporting.
Compensation
- Paid volunteer time (3 days per year, prorated based on start date)
Benefits
- Health and well-being options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
- Employee Stock Purchase Plan (10% share discount)
- Tuition reimbursement
- Paid sick leave as determined by state or local ordinance (prorated based on start date)
Company info
- OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans.
- Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow.
- Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.
- Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company.
- At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work.
- Getting people to a better place has made us a better company or over a century.
- There's never been a better time to shine with OneMain.
- Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority.
- That's why we've packed our comprehensive benefits package for full- and some part-timers with:
- Up to 4% matching 401(k)
- Paid time off
- 11 Paid holidays (4 floating holidays, prorated based on start date)
- Paid volunteer time (3 days per year, prorated based on start date)
- OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer.
- Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.
- Hybrid in Wilmington, DE
Visa & Work Authorization
- Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information
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This listing is sourced directly from OneMain Financial's careers page and normalized into a canonical job model.