Maricopa County
WIC Intake Specialist
5141 W Lamar Rd, Glendale, AZ 85301
Sponsorship not specified$18k-$27kDetected 7 days ago
HRISCustomer SupportPublic Health
About the role
- This position may qualify for a $0.30 multilingual pay differential.
- As our WIC Intake Specialist, you will have the opportunity to be one of our clients' first encounters.
- On-The-Spot Hiring Event: We're hosting an in-person hiring event for this position!
Responsibilities
- Do you pride yourself on going the extra mile to deliver stellar customer service?
- As a WIC Intake Specialist, you will be the first line of support to clients seeking Women, Infants, and Children (WIC) services.
Requirements
- Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive
- Ability to exert 20-25 lbs. occasionally, 10-25 lbs. frequently, or up to 10 lbs. constantly
Compensation
- Salary offers are based on the candidate's equivalent experience and internal equity with other employees within the same job classification.
- This position is eligible for overtime compensation for all hours worked over 40 in the designated workweek.
- This position may qualify for a $0.30 multilingual pay differential.
- $17.50 - $26.50 hourly
Benefits
- Must be able to participate in emergency response training as scheduled and be available to respond as directed in the event of a public health emergency
- In this role, you will become an expert in determining WIC program eligibility, conducting anthropometric and biochemical screenings, and educating clients on how to use their nutrition benefits.
- Come work for Maricopa County Department of Public Health, the 3 rd largest health jurisdiction in the U.S.!
- Together, we are working towards our vision of creating a healthy, thriving Maricopa County for all.
- Tuition reimbursement
- Low-cost, high-value healthcare for you and your qualifying dependents
- Paid vacation, sick time, and parental leave
- Public Health
Company info
- Come work for Maricopa County Department of Public Health, the 3 rd largest health jurisdiction in the U.S.! MCDPH's mission is to increase the quality of life for our residents by collaborating with the community to develop and implement strategies, programs, and services addressing the emerging and changing needs of public health. We aim to serve Maricopa County residents with a focus on impact and a data-driven approach to our work. We value our staff's unique skills and differences, as well as the varied experiences and disciplines we represent. Together, we are working towards our vision of creating a healthy, thriving Maricopa County for all.
- Proud to Offer
- Work with a greater purpose
- Exceptional work-life balance
- Opportunities for growth and development within Maricopa County
- Child care benefits, including access to our on-site center, Maricopa County Kids Club, dedicated to serving Maricopa County families
- Extensive wellness program, including an incentive
- Enrollment in the Arizona State Retirement System, a defined retirement benefit requiring an 11.98% per paycheck contribution rate that includes a 100% employer match on Day 1
- Want to learn more about the County's Qualifying and Compensation Philosophy? Follow this link to learn more! Work With Us | Maricopa County, AZ
- Bilingual skills in Spanish/English, reading, writing, and speaking at an advanced proficiency level
- Two years of experience providing public services and interacting with the public
- MCDPH's mission is to increase the quality of life for our residents by collaborating with the community to develop and implement strategies, programs, and services addressing the emerging and changing needs of public health.
- We aim to serve Maricopa County residents with a focus on impact and a data-driven approach to our work.
- We value our staff's unique skills and differences, as well as the varied experiences and disciplines we represent.
- High school diploma or GED
- An equivalent combination of post-secondary education and/or job-related experience may substitute for the minimum qualifications on a year-for-year basis
- We Also Value
- Experience assessing client eligibility for public assistance programs
- Experience with the WIC Supplemental Nutrition Program
- Job Contributions
- Assesses WIC program eligibility based on federal regulations and guidelines (e.g., screening and documentation of family income, identification for participants and caregivers, family address, caregiver information level, foster status, and participant category)
- Performs administrative duties such as answering phones, monitoring clinic emails, scheduling appointments, and performing client check-ins
- Performs hemoglobin screening tests using invasive and non-invasive methods, depending on the participant's age, and performs anthropometric measurements (e.g., height, length, and weight) on women, infants, and children
- Provides client-centered information on the specific nutrition benefits provided, vendor and Farmers' Market locations to utilize benefits, and instructions on how to use and redeem nutrition benefits
- Informs clients of their rights and obligations for program participation, documents in client files in the Arizona WIC Health and Nutrition Delivery System (HANDS) computer system, and gathers caregiver written consent using the HANDS computer system and DocuSign
Equal opportunity
- Maricopa County is an equal opportunity employer and is committed to providing equal employment opportunities to all applicants.
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This listing is sourced directly from Maricopa County's careers page and normalized into a canonical job model.