Kaseya Careers

Kaseya Careers

Account Manager

Miami, FL

Sponsorship not specifiedDetected 6 days ago
SalesforceCRMSalesCustomer SuccessCommunicationCollaborationAdaptability

About the role

  • Kaseya is looking for an enthusiastic and results-driven Account Manager to focus on the expansion of existing accounts.
  • In this role, you will be responsible for identifying new growth opportunities within your portfolio, strengthening relationships with existing clients, and driving revenue growth through strategic account management.

Responsibilities

  • Customer Relationship Management: Build and maintain strong relationships with key decision-makers, ensuring customer satisfaction while aligning their needs with Kaseya's solutions.
  • Strategic Sales Execution: Develop tailored strategies for each account, including regular check-ins and business reviews, to identify new opportunities and overcome potential challenges.
  • Manage Adoption Metrics: Monitor customer usage, proactively addressing adoption challenges and following established sales processes to drive cross-sell, upsell, and expansion strategies.
  • Collaboration: Work closely with internal teams, including Customer Success and Sales, to deliver exceptional customer experiences and ensure smooth implementation of new solutions.
  • CRM Management: Utilize Salesforce to manage leads, opportunities, and accounts, ensuring all interactions are logged and tracked to drive sales success.
  • Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint.
  • Build and maintain strong relationships with key decision-makers, ensuring customer satisfaction while aligning their needs with Kaseya's solutions.
  • Develop tailored strategies for each account, including regular check-ins and business reviews, to identify new opportunities and overcome potential challenges.
  • Monitor customer usage, proactively addressing adoption challenges and following established sales processes to drive cross-sell, upsell, and expansion strategies.
  • Work closely with internal teams, including Customer Success and Sales, to deliver exceptional customer experiences and ensure smooth implementation of new solutions.

Nice to have

  • 1+ years of B2B sales experience, ideally in a technology or SaaS environment
  • A strong passion for sales and a proven track record of exceeding sales targets
  • Ability to thrive in a fast-paced, metrics-driven environment
  • Excellent organizational, interpersonal, and communication skills

Company info

  • Account Expansion: Proactively engage with current customers to identify upsell and cross-sell opportunities, leveraging Kaseya's full suite of products to drive revenue growth.
  • Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success.
  • Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.
  • Founded in 2000, Kaseya has built a culture centered around innovation, accountability, and results.
  • We are a high-growth, high-performance organization that values individuals who are driven, adaptable, and committed to delivering exceptional outcomes for our customers and teammates alike.
  • Proactively engage with current customers to identify upsell and cross-sell opportunities, leveraging Kaseya's full suite of products to drive revenue growth.

Visa & Work Authorization

  • oyees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other char
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This listing is sourced directly from Kaseya Careers's careers page and normalized into a canonical job model.