Wispr Flow

Wispr Flow

Customer Engagement Manager

Remote - US

Sponsorship not specifiedDetected 38 days ago
SalesAccount ManagementProcurementCustomer Success

About the role

  • ABOUT WISPR Wispr Flow is making it as effortless to interact with your devices as talking to a close friend.
  • It's context-aware, personalized, and works anywhere you can type, on desktop or phone.
  • We're a team of AI researchers, designers, growth experts, and engineers rethinking human-computer interaction from the ground up.

Responsibilities

  • Manage a Book of Business - own a book of Strategic and Enterprise accounts
  • Run pilots - scope success criteria, drive engagement, and create a path to conversion
  • Own onboarding and rollout - build launch plans, align stakeholders, and help teams reach value quickly
  • Build customer relationships - earn trust with champions, admins, and business stakeholders
  • Enable expansion - map teams, use cases, and value stories, then partner with AEs on growth opportunities
  • Lead check-ins and QBRs - reinforce value, identify blockers, and align on next steps for adoption and growth
  • You partner well with AEs on expansion, renewal, and procurement conversations
  • Obsessed with users and fluent in their workflows - you build context, not just pitch product
  • Comfortable with ambiguity and energized by building the playbook from the ground up

Requirements

  • You have owned pilots, onboarding, or customer engagements for enterprise or strategic accounts
  • You are deeply customer-obsessed and adapt your approach based on each customer's goals, workflows, and internal dynamics
  • You know how to position a product across different departments and user groups, not just a single champion or persona
  • You have strong product fluency and can turn customer conversations, usage signals, and best practices into clear adoption plans

Skills

  • Wispr Flow is making it as effortless to interact with your devices as talking to a close friend.

Company info

  • Drive product adoption - train and enable customers on Wispr, sharing best practices that help transform their day-to-day work
  • Excellent communicator - written, verbal, and in the room. Customers trust you because you're clear, direct, and follow through

This listing is sourced directly from Wispr Flow's careers page and normalized into a canonical job model.