Wispr Flow
Customer Engagement Manager
Remote - US
Sponsorship not specifiedDetected 38 days ago
SalesAccount ManagementProcurementCustomer Success
About the role
- ABOUT WISPR Wispr Flow is making it as effortless to interact with your devices as talking to a close friend.
- It's context-aware, personalized, and works anywhere you can type, on desktop or phone.
- We're a team of AI researchers, designers, growth experts, and engineers rethinking human-computer interaction from the ground up.
Responsibilities
- Manage a Book of Business - own a book of Strategic and Enterprise accounts
- Run pilots - scope success criteria, drive engagement, and create a path to conversion
- Own onboarding and rollout - build launch plans, align stakeholders, and help teams reach value quickly
- Build customer relationships - earn trust with champions, admins, and business stakeholders
- Enable expansion - map teams, use cases, and value stories, then partner with AEs on growth opportunities
- Lead check-ins and QBRs - reinforce value, identify blockers, and align on next steps for adoption and growth
- You partner well with AEs on expansion, renewal, and procurement conversations
- Obsessed with users and fluent in their workflows - you build context, not just pitch product
- Comfortable with ambiguity and energized by building the playbook from the ground up
Requirements
- You have owned pilots, onboarding, or customer engagements for enterprise or strategic accounts
- You are deeply customer-obsessed and adapt your approach based on each customer's goals, workflows, and internal dynamics
- You know how to position a product across different departments and user groups, not just a single champion or persona
- You have strong product fluency and can turn customer conversations, usage signals, and best practices into clear adoption plans
Skills
- Wispr Flow is making it as effortless to interact with your devices as talking to a close friend.
Company info
- Drive product adoption - train and enable customers on Wispr, sharing best practices that help transform their day-to-day work
- Excellent communicator - written, verbal, and in the room. Customers trust you because you're clear, direct, and follow through
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This listing is sourced directly from Wispr Flow's careers page and normalized into a canonical job model.