Acrisure

Acrisure

Large Commercial Lines Account Manager

140 Monroe Center St Nw - GRAND RAPIDS, MI

Sponsorship not specifiedDetected 23 hours ago
Customer SupportLeadershipCommunicationCollaborationMentoringOrganizational SkillsMicrosoft OfficeProperty & Casualty

About the role

  • Acrisure is seeking an Account Manager to join our growing team.
  • The Account Manager is the primary day-to-day contact for all service needs for both external and internal customers.
  • They are accountable for facilitating team service deliverables and managing accurate, efficient, and effective responses.

Responsibilities

  • Manages the overall team operations, client coordination, and customer service delivery. This includes coordinating, coaching, and prioritization assistance with Account Associates, as well as reviewing and managing the overall workload.
  • Leverage knowledge and expertise in client services, insurance processing and customer experience to develop, coach, and assist Account Associates and other team members.
  • Manages the new business and renewal process, as well as oversees day to day client changes.
  • Manages renewal marketing plan (if any) with Producers and Service Teams and ensures everyone on the team is aware of the plan, and the plan is executed.
  • Creates accurate proposal/deliverable for the Producers and Service Teams to utilize at client renewal meeting.
  • At Acrisure, we're building more than a business, we're building a community where people can grow, thrive, and make an impact.

Requirements

  • Ability to work toward professional designation.
  • Must be comfortable in an electronic environment with strong computer skills.
  • Strong working knowledge of Word, PowerPoint, and Excel.
  • Excellent people skills and ability to work well in a team environment.
  • Final candidates will be required to complete post-offer verification processes related to the role and in accordance with applicable laws.

Nice to have

  • High school diploma (college preferred)
  • Bachelor's Degree in a Business or related field OR equivalent relevant experience
  • A minimum of 5 years' experience within the insurance industry or business-related experience

Benefits

  • Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.
  • We also offer our employees a comprehensive suite of benefits and perks, including:
  • Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
  • Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
  • Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.
  • This list is not exhaustive of all available benefits.
  • Employee Benefits
  • Benefits may vary based on subsidiary entity and geographic location.

Company info

  • This role requires subject matter expertise in client services and coordination, accurate insurance processing and customer experience delivery.

Equal opportunity

  • Equal Opportunity Employer.
  • We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
  • Applicants may request reasonable accommodation by contacting leaves@acrisure.com.
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This listing is sourced directly from Acrisure's careers page and normalized into a canonical job model.