Decagon
Research Engineer, Audio and Speech
San Francisco · Mid · Full-time
Sponsorship not specified$200k-$400kDetected 42 days ago
PythonMachine LearningPyTorchAgentic AIMLOpsSignal ProcessingResearch
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odds of building a lasting career here
59Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds (Level IV)94
Fits your clock70
Sponsors, but it's cap-subject — you still face the weighted lottery (~61% per draw at Level IV). Good if you win; have a cap-exempt backup on your list.
Lottery odds assume a STEM candidate.
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About the role
- Your work will advance multimodal and full-duplex systems that can listen, reason, speak, and respond naturally in real time.
- Research and train multimodal and full-duplex models that jointly understand audio, reason, and generate speech
- Improve speech recognition, voice activity detection, endpointing, and speech generation across diverse speakers, environments, domains, and languages
Responsibilities
- We're building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships.
- Design and build next-generation agent harnesses optimized for streaming speech, turn-taking, interruptions, overlapping speech, and continuous interaction
- Build evaluations and use production calls to ship measurable improvements in accuracy, latency, naturalness, and task outcomes
- The Research team develops the model and decision-making stack that powers Decagon's conversational agents for enterprise support.
Requirements
- Hands-on experience with streaming agent systems, low-latency inference, production model serving, and evaluation on real-world audio
- Familiarity with speech-to-speech or full-duplex models
- Experience with telephony, multilingual speech, noisy-channel robustness, speaker adaptation, or expressive speech generation
Skills
- Fluency in Python and a modern deep-learning framework such as PyTorch, with strong foundations in machine learning and signal processing
Compensation
- These benefits are described in more detail in Decagon's policies, may vary by location, and can change at any time according to applicable compensation and benefits plans.
Benefits
- Medical, Dental, and Vision benefits for you and your family
- Life Insurance and Disability Benefits
- Retirement Plan (e.g., 401K, pension)
- Parental Leave
- Fertility and family building benefits through Carrot
- Monthly stipend to support your wellness, lifestyle, and work-life balance
- Take what you need vacation policy (subject to local requirements; UK employees receive 25 days of statutory leave)
- We proudly offer the following benefits for our full-time employees:
- We're proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others.
- These benefits are described in more detail in Decagon's policies, may vary by location, and can change at any time according to applicable compensation and benefits plans.
Company info
- Our values - Just Get It Done, Invent What Customers Want, Winner's Mindset, and The Polymath Principle - shape how we work and grow as a team.
- We measure success the way customers feel it: higher resolution rates, better user satisfaction, and consistent behavior at scale.
- Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.
- We're looking for strong engineers who want to build the next generation of AI voice agents. People here own their work end-to-end, ship real improvements, and are trusted to make high-impact technical decisions.
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This listing is sourced directly from Decagon's careers page and normalized into a canonical job model.