Alembic

Alembic

Senior Customer Success Manager

Chicago · Senior

Sponsorship not specifiedDetected 36 days ago
Data ScienceProduct ManagementProduct StrategyAccount ManagementProcurementCustomer SuccessLeadershipCommunication

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odds of building a lasting career here

37Risky
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70

Thin sponsorship signal and lottery-bound. A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.

Lottery odds assume a STEM candidate.

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Employer immigration record

from this employer's Department of Labor filings

Files H-1B transfers

3 transfer filings in the last year, covering 3 workers. Median labor-condition decision: 40 days. An employer that already files transfers is one that can take over an existing H-1B.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

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About the role

  • Alembic started inside this customer's marketing organization.
  • Together you make sure every insight lands with the right people.
  • The seat is in Chicago because the customer is here.

Responsibilities

  • Build strong working relationships with the marketing organization, the CMO and their direct reports, and teams across every level of the marketing team.
  • Build and run an account plan that maps business units, decision makers, and priorities beyond marketing.
  • Identify and develop opportunities to bring Alembic into new verticals and functions such as finance, product, operations, and strategy, partnering with Sales on commercial conversations.
  • Lead executive business reviews that connect Alembic's causal insights to the customer's revenue, efficiency, and strategic goals.
  • Partner with your Field Scientist to translate technical findings into clear, decision-ready recommendations for senior leaders.
  • Coordinate Alembic's internal teams (Sales, Product, Data Science, Field Science) so the customer sees one aligned partner.
  • We help the world's largest enterprises move past correlation to prove what actually drives business outcomes, a question marketing and growth teams have never been able to answer with confidence.
  • If you want to manage a large book of accounts, this isn't that role.

Nice to have

  • Background in marketing measurement, analytics, martech, or management consulting.
  • Experience expanding a platform from one function into an enterprise-wide deployment.
  • Familiarity with enterprise procurement, security review, and data governance.
  • Experience at a startup or high-growth company where you built the playbook rather than inherited it.
  • An existing network in the Chicago enterprise community.
  • Learn from the best: Work closely and consistently with one of the most senior and talented marketing leadership teams in the Fortune 100.
  • Strategic account leadership: Help define how Alembic runs and grows its most important enterprise partnerships.
  • Cross-functional influence: Shape the product roadmap as Alembic moves from a marketing tool to an enterprise platform.

Skills

  • 7 to 10+ years in strategic account management, enterprise customer success, or consulting at a B2B SaaS, data, analytics, or AI company.
  • Enough analytical fluency to explain causal AI, measurement, and data concepts clearly to non-technical leaders.
  • Excellent written and verbal communication, from executive-ready narratives to day-to-day working sessions.

Company info

  • We're backed by a $145M Series B from WndrCo (founded by Jeffrey Katzenberg), Jensen Huang, Joe Montana, Prysm Capital, and Accenture.
  • Alembic is the pioneering Causal AI platform.

Visa & Work Authorization

  • You get real satisfaction from turning one executive sponsor into many, and one use case into a company-wide standard.

This listing is sourced directly from Alembic's careers page and normalized into a canonical job model.