University of Maryland Global Campus
Student Success Coach
Campus Austin
No sponsorship$50k-$60kDetected 234 days ago
Time ManagementMentoringAdaptability
About the role
- You'll guide them through course planning, accountability, time management, and tough conversations, helping them connect their day-to-day work to their long-term goals.
- You'll need to reach out persistently, pivot in real time, and coach students through moments of self-doubt, struggle, and celebration.
- YOU'RE EXCITED ABOUT THIS OPPORTUNITY BECAUSE YOU WILL…
Responsibilities
- As a Success Coach, you'll manage a caseload of students throughout their journey at Campus.
- Build long-term relationships with students through coaching sessions, check-ins, and ongoing outreach
- Coach students through personal, academic, and motivational challenges, demonstrating empathy while helping students stay accountable for their own progress
- Collaborate with Admissions and Onboarding teams to clarify handoffs and student context
- Support academic progress by helping students manage time, stay on track with coursework, and work through academic or personal obstacles with empathy, clarity, and actionable next steps
- From Day 1 through graduation, we're a student's go-to partner for encouragement, accountability, and steady support.
- Our Success Coaches build lasting relationships with students, help them work through academic and personal challenges, and make sure no one feels like they're doing this alone.
- Can manage a caseload of up to 75 students, while maintaining weekly outreach, regularly scheduled coaching sessions multiple times in a quarter
- However, we can support H-1B transfers and are able to sponsor TN visas for eligible Canadian and Mexican citizens.
Nice to have
- Background in fast-paced or startup environments
- Tuesday-Thursday in-office)
- Candidates must already be authorized to work in the U.S. without requiring new H-1B sponsorship.
Skills
- Adjust quickly to changing tools, processes, or term-based priorities
Compensation
- For roles that are available to be filled remotely, base salary will be localized.
Benefits
- A compensation package that includes a base salary $50,000 - $60,000 + equity grant
- Medical, dental, and vision insurance
- Fertility benefits via Carrot
- Flexible Time Away + paid holidays
- Opportunity to make an impact - you'll be an integral player in bringing our vision to life
Company info
- At Campus, our Student Success team is here to help students navigate college - and life - with confidence.
- We believe every conversation is an opportunity to move a student closer to their goals - and that the best coaches combine warmth, clarity, and relentless follow-through.
- Unfortunately, we are unable to offer new H-1B visa sponsorship for this position.
- At Campus, we've built a two-year, accredited college where students learn from top professors at universities like Princeton, Stanford, and Howard, in live, online classes.
Visa & Work Authorization
- Unfortunately, we are unable to offer new H-1B visa sponsorship for this position.
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This listing is sourced directly from University of Maryland Global Campus's careers page and normalized into a canonical job model.