REPAY
Account Manager
Fort Worth, TX
Work authorization requiredDetected 5 days ago
SalesforceCRMSalesAccount ManagementBusiness DevelopmentExcelCustomer SupportLeadershipCommunicationCritical ThinkingMicrosoft Office
About the role
- We are seeking an experienced Account Manager with critical thinking skills and strategic mindset.
- Account Managers also answer client queries and identify new business opportunities among existing customers.
- In this role, you will liaise with cross-functional internal teams (including Customer Service and Development departments) to improve the entire customer experience.
Responsibilities
- Operating as the lead point of contact for any and all matters specific to your accounts
- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors to ensure they do not turn to competition
- Maintain client records
- Build and maintain strong, long-lasting client relationships
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
- Collaborate with sales team to identify and grow opportunities within territory
- Making a difference in our local communities - we support several philanthropic initiatives every year to give back to our local communities.
- We create highly sophisticated payment processing applications and are always pushing the boundaries of what is possible.
- We are constantly revolutionizing the industry by building on new ideas from clients and employees.
- We provide the resources necessary to ensure new innovations can develop quickly and with quality.
Skills
- Bachelor's Degree preferred
- 2-4 years of Technical Account Management Experience
- Mortgage Servicing industry, Payments industry and/or Financial Services experience preferred
- Familiarity with CRM systems and practices (e.g. Salesforce)
- Must be highly proficient in Microsoft Excel, Word, and PowerPoint
- Ability to work independently and be a self-starter
Compensation
- REPAY employees are eligible to participate in our Annual Bonus Program.
Benefits
- We encourage continuing education, including professional conferences and events.
- We offer a comprehensive benefits package which includes 100% coverage of employee healthcare premiums and several free benefits, including life insurance, disability insurance, and work-life balance resources.
- All benefits go into effect day one.
- Our employees' futures are important to us, which is why we have a 401(k)-employer match and and an Employee Stock Purchase Plan.
- REPAY employees are eligible to participate in our Annual Bonus Program.
- This bonus award reflects excellent performance of individual contributions and goals achieved during the past year.
Company info
- REPAY ("Realtime Electronic Payments" /
- RPAY) is an established and fast-growing publicly traded financial technology and payment processing company headquartered in Atlanta, Georgia, with offices across the country.
- REPAY enables its customers to accept payments anytime, anywhere, and through any channel while providing a secure, seamless, and enjoyable payment experience for the end consumers.
- REPAY offers a comprehensive suite of electronic payment and funding solutions, including debit and credit card processing, ACH processing, Instant Funding, and electronic bill payment systems with full IVR, text, and mobile capabilities.
- The scalability of its products allows merchants of all sizes to add an instant arsenal of intelligent payment technology solutions to their businesses without significant development costs or infrastructure investments.
- Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
- Serve as a liaison between customers and technical internal teams
- Resolve any issues and problems faced by customers and deal with complaints to maintain trust
- We are self-driven, motivated professionals who do not require micro-management to ensure we produce high quality and timely work.
- We are interested in every qualified candidate who is eligible to work in the United States.
- Additionally, we are not able to sponsor visas.
Equal opportunity
- REPAY is an Equal Opportunity Employer and we promote a company culture where diversity, equity and inclusion are central.
Visa & Work Authorization
- Additionally, we are not able to sponsor visas
This listing is sourced directly from REPAY's careers page and normalized into a canonical job model.