Sonic Healthcare USA

Sonic Healthcare USA

ServiceNow Architect

Dallas, TX · Full-time

Sponsorship not specifiedDetected 2 days ago
JavaScriptRESTCustomer SuccessCustomer SupportLeadershipMentoring

About the role

  • Job Functions, Duties, Responsibilities and Position Qualifications: We're not just a workplace - we're a Great Place to Work certified employer!
  • Check out our job openings and advance your career with a company that values its team members!
  • Apply today and help shape the future of enterprise service management at Sonic Healthcare USA.

Responsibilities

  • Define and lead the enterprise ServiceNow architecture roadmap and platform strategy.
  • Design scalable, secure, and business-aligned ServiceNow solutions and integrations.
  • Expand and optimize ServiceNow capabilities including ITSM, ITOM, ITAM, HRSD, Employee Center, CSM, SPM, GRC, and SecOps.
  • Drive workflow automation and digital transformation initiatives across the organization.
  • Establish governance standards, platform best practices, and technical design patterns.
  • Partner with business leaders, IT teams, and external partners to deliver innovative solutions.
  • Drive Innovation.

Requirements

  • Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field (or equivalent experience).
  • Proven success leading enterprise-scale ServiceNow implementations and platform transformations.
  • Deep expertise in ServiceNow architecture, ITSM, and additional ServiceNow product suites.
  • Experience with Flow Designer, Integration Hub, CMDB, Discovery, APIs, SSO, and Identity & Access Management.
  • Strong knowledge of JavaScript, REST/SOAP integrations, and ITIL best practices.
  • Ability to communicate effectively with executive stakeholders and cross-functional teams.

Nice to have

  • ServiceNow Certified Technical Architect (CTA) or Certified Master Architect.
  • ServiceNow Certified System Administrator and/or Application Developer.
  • ITIL v4 certification.
  • Ready to make an impact?
  • Scheduled Weekly Hours:
  • Information Technology
  • Dallas, TX (preferred)

Benefits

  • At Sonic Healthcare USA, we emphasize teamwork and innovation.
  • Sonic Healthcare USA is seeking an experienced ServiceNow Architect to lead the vision, design, and evolution of our ServiceNow platform.

Company info

  • Sonic Healthcare USA, Inc
  • Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees.
  • We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
  • Proudly certified as a Great Place to Work, we are dedicated to creating a supportive and inclusive environment.

This listing is sourced directly from Sonic Healthcare USA's careers page and normalized into a canonical job model.