Freshworks
Senior Manager, Pricing Strategy & Analytics
San Mateo, CA, United States · Senior
Sponsorship not specified$203k-$251kDetected 12 days ago
SQLData VisualizationStatisticsCRMFinancial ModelingLeadershipCommunicationPublic Speaking
About the role
- Organizations everywhere struggle under the crushing costs and complexities of "solutions" that promise to simplify their lives.
- Software is a choice that can make or break a business.
- Business software has become a blocker instead of ways to get work done.
Responsibilities
- Partner with Pricing leadership to develop data-driven recommendations for pricing, packaging, and monetization initiatives across our global SaaS portfolio
- Own the analytical foundation for pricing by integrating and validating data across CRM, CPQ, billing, product usage, and other business systems
- Investigate data quality issues, perform root cause analysis, and establish trusted metric definitions across systems
- Develop executive dashboards and reporting that provide actionable visibility into pricing performance across products, customer segments, geographies, and customer cohorts
- Build financial business cases for pricing and packaging initiatives by partnering with Product, Sales, Marketing, Finance, and Operations
- Collaborate effectively with distributed teams across the U.S. and India to support pricing analytics, reporting, and cross-functional initiatives
- Experience building executive dashboards, defining business metrics, and developing scalable reporting frameworks
- Demonstrated ability to investigate data issues, validate business metrics, and perform root cause analysis across multiple systems
- Strong financial modeling and analytical skills with the ability to develop business cases supporting pricing decisions
- To create a better experience for their customers and employees.
Requirements
- 7+ years of experience in pricing strategy, pricing analytics, business intelligence, strategic finance, monetization, or commercial analysis within a B2B SaaS company
- Advanced SQL skills and experience with Tableau, Power BI, or similar visualization platforms
Nice to have
- Bachelor's degree in Finance, Economics, Statistics, Computer Science, Mathematics, Engineering, or a related quantitative field.
- MBA or other advanced degree is a plus
Compensation
- Deliver recurring ad hoc analyses supporting pricing decisions, deal reviews, quarterly business reviews, annual planning, and executive presentations
- The annual base salary range for this position is $203,000 - $251,000 USD.
Benefits
- With a fresh vision for how the world works.
Company info
- At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities.
Equal opportunity
- We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business.
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