Freshworks

Freshworks

Senior Manager, Pricing Strategy & Analytics

San Mateo, CA, United States · Senior

Sponsorship not specified$203k-$251kDetected 12 days ago
SQLData VisualizationStatisticsCRMFinancial ModelingLeadershipCommunicationPublic Speaking

About the role

  • Organizations everywhere struggle under the crushing costs and complexities of "solutions" that promise to simplify their lives.
  • Software is a choice that can make or break a business.
  • Business software has become a blocker instead of ways to get work done.

Responsibilities

  • Partner with Pricing leadership to develop data-driven recommendations for pricing, packaging, and monetization initiatives across our global SaaS portfolio
  • Own the analytical foundation for pricing by integrating and validating data across CRM, CPQ, billing, product usage, and other business systems
  • Investigate data quality issues, perform root cause analysis, and establish trusted metric definitions across systems
  • Develop executive dashboards and reporting that provide actionable visibility into pricing performance across products, customer segments, geographies, and customer cohorts
  • Build financial business cases for pricing and packaging initiatives by partnering with Product, Sales, Marketing, Finance, and Operations
  • Collaborate effectively with distributed teams across the U.S. and India to support pricing analytics, reporting, and cross-functional initiatives
  • Experience building executive dashboards, defining business metrics, and developing scalable reporting frameworks
  • Demonstrated ability to investigate data issues, validate business metrics, and perform root cause analysis across multiple systems
  • Strong financial modeling and analytical skills with the ability to develop business cases supporting pricing decisions
  • To create a better experience for their customers and employees.

Requirements

  • 7+ years of experience in pricing strategy, pricing analytics, business intelligence, strategic finance, monetization, or commercial analysis within a B2B SaaS company
  • Advanced SQL skills and experience with Tableau, Power BI, or similar visualization platforms

Nice to have

  • Bachelor's degree in Finance, Economics, Statistics, Computer Science, Mathematics, Engineering, or a related quantitative field.
  • MBA or other advanced degree is a plus

Compensation

  • Deliver recurring ad hoc analyses supporting pricing decisions, deal reviews, quarterly business reviews, annual planning, and executive presentations
  • The annual base salary range for this position is $203,000 - $251,000 USD.

Benefits

  • With a fresh vision for how the world works.

Company info

  • At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities.

Equal opportunity

  • We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business.

This listing is sourced directly from Freshworks's careers page and normalized into a canonical job model.