Aspen Skiing Company
General Manager - The Nell New York
New York, NY, United States · Full-time
Sponsorship not specified$250k-$325kDetected 18 hours ago
SwiftBrand StrategyForecastingBudgetingExcelRecruitingHRLeadershipCommunicationProblem SolvingMentoringMicrosoft Office
About the role
- This position requires deep expertise in luxury hotel operations, a proven record of driving measurable business outcomes, and a genuine passion for community engagement.
- This position reports to the Vice President of Operations.
- The salary range for this position is $250,000 - $325,000.
Responsibilities
- Lead all pre-opening planning activities including timeline development, milestone tracking, and cross-functional coordination across Rooms, F&B, Sales, Finance, HR, and Engineering
- Develop and execute opening marketing and PR strategy in partnership with the Sales & Marketing team; establish early revenue momentum, local partnerships, and brand awareness campaigns
- Build productive relationships with contractors, vendors, local government, and brand representatives throughout the construction and soft-opening phases
- Coordinate soft-opening events and VIP preview experiences to build community buzz and loyalty from the outset
- Work closely with the Revenue Management team to develop dynamic pricing strategies that balance seasonality, demand, customer segmentation, and competitive positioning
- Partner with the Sales & Marketing team to identify new business leads, develop tailored sales approaches, and actively pursue opportunities aligned with brand strategy
- Maintain full accountability for labor planning and capital expenditure decisions; ensure resources are deployed strategically and efficiently
- Develop strategic alliances with local officials, business leaders, tourism boards, neighborhood associations, and cultural organizations
- Design and lead community-facing programming, events, and sponsorships that strengthen brand identity and drive local loyalty
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Nice to have
- Serve as the primary ambassador for the hotel in the local market
- actively represent the property at civic, cultural, business, and charitable events
- Champion local sourcing, hiring, and partnership initiatives that reinforce the property's commitment to the community
- Establish the hotel as a preferred venue for community gatherings, celebrations, and civic occasions through proactive outreach and relationship management
- Identify and pursue cause-related marketing and corporate social responsibility opportunities that align with Aspen One brand values and resonate with local audiences
Compensation
- Develop and execute comprehensive annual business plans designed to maximize guest satisfaction, profitability, and market share
Benefits
- Health, Dental and Vision Insurance Programs
- Flexible Spending Account Programs
- Life Insurance Programs
- Paid Time Off Programs
- Paid Leave Programs
- Other company perks
Company info
- Nell Hotels is a collection of distinctive luxury hotels and residences united by a shared commitment to warm, intuitive hospitality, cultural connection and unparalleled access.
- Founded on the legacy of The Little Nell in Aspen, Colorado, the portfolio includes The Little Nell, Aspen's only Five-Star, Five-Diamond ski-in/ski-out hotel; the Residences at The Little Nell; and The Nell New York, opening in 2027 as the first hotel within Rockefeller Center and New York City's only Relais & Châteaux property.
Equal opportunity
- By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation.
- To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.
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