civicainfrastructure

Commercialization Manager

WOODBRIDGE, Ontario · Contract

Sponsorship not specifiedDetected 11 days ago

AccessibilityCRMSalesBusiness DevelopmentLead GenerationPipeline ManagementProcurementCustomer SupportLeadershipCommunicationMentoringPublic Speaking

About the role

This is a combined sales and management role, with approximately 60% of the focus on direct sales activity and 40% on management, coordination, mentoring, sales-process development, and product-release readiness from a customer perspective.
Will need to be in the office as determined by the President.

Working with senior staff to develop a clear plan for action, understanding municipal sales cycles and methods
Developing strategies to encourage pilot projects and early adoption
Developing strategies for customer retention, renewals, and recurring revenue growth, through subscription up-sells, consulting/customization, and contracting services
Generating qualified leads in the municipal and public-sector market
Proactively maintaining regular, professional communication with leads, prospects, and strategic contacts
Directing, mentoring and helping coordinate junior sales and digital marketing support staff
Working with the SCW senior visionary, design and development staff, and operations and technical and customer support staff to ensure product design, development, testing and customer support quality are maintained on-track
Smart City Water Inc. develops innovative and smart software systems for municipal infrastructure management.
The systems help municipalities manage drainage infrastructure by automating existing 'manual' processes and developing new methods for more accurate collection, analysis, and reporting.
This helps municipalities deliver better services faster, safer, and more efficiently.

Strong business-development and sales ability in a technical, software, infrastructure, utility, engineering, or public-sector environment;
Excellent verbal communication and presentation skills in English;
The ability to understand customer needs and translate technical capabilities into practical business value;
Strong follow-up discipline and pipeline-management habits;
Sound judgment, professionalism, reliability, and responsiveness;
Comfort working in a growing business where processes are still being developed;
The ability to help organize sales, marketing, customer outreach, and CRM activities
The ability to provide useful customer-facing feedback on product usability, documentation, rollout readiness, and adoption barriers.

Base salary plus sales performance incentives
The base salary will consider the preferred candidate's qualifications.
Extension and expansion to the contract and compensation may be made available subject to performance/success.

We provide equitable treatment and accommodation to ensure barrier-free employment in accordance with the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act.
You can request for accommodation related to the protected grounds at any stage of our recruitment process by emailing us.

This listing is sourced directly from civicainfrastructure's careers page and normalized into a canonical job model.