infrrd
Customer Success Manager-Mortgage
United States · Senior
Sponsorship not specifiedDetected 20 days ago
Machine LearningData VisualizationJiraConfluenceSalesforceCRMAccount ManagementCustomer SuccessLeadershipCommunicationUnderwriting
About the role
- Our proprietary AI and ML models are trusted by some of the world's largest financial institutions, insurers, and mortgage companies to dramatically accelerate operations, reduce costs, and improve accuracy at scale.
Responsibilities
- This senior role requires 10+ years of hands-on mortgage experience paired with the technical fluency to guide onboarding and drive end-to-end workflow automation on Infrrd's platform, owning the full customer lifecycle from onboarding through QBRs and expansion.
Nice to have
- MISMO or industry certification (CMB, CMT) a plus.
Company info
- We are Infrrd, a Gartner-recognized leader in AI-powered Intelligent Document Processing (IDP), helping global enterprises extract, understand, and act on data locked in complex documents.
- We're looking for a Customer Success Manager (Mortgage Domain Specialist) to be the primary strategic partner for our enterprise mortgage clients.
This listing is sourced directly from infrrd's careers page and normalized into a canonical job model.