Auberge Collection

Itinerary Designer

Gardiner, NY, United States

Sponsorship not specifiedDetected 2 days ago

LeadershipCommunication

About the role

Sprung from the site of a fallow tree nursery, Wildflower Farms, Auberge Collection is a 140-acre retreat in New York's Hudson Valley, just 90 minutes from New York City.
Rooted in meaningful encounters with nature, the property sways with the seasons, surrounded by meadows of native flowers and woodlands.
Anchored by its namesake farm with orchards, heirloom gardens, and animals, the retreat offers immersive seasonal experiences like foraging walks, cooking workshops, and healing sessions.

Familiarity with local area and local geography, recreation opportunities, restaurants, events, sights, and other places of interest.

Handle guest communications professionally and graciously via email and phone, including inquiries, reservations, special requests, and service follow-up.
Execute clear and effective email, departmental, and pre-shift communications.
Receive and place In-Room Dining orders using Lightspeed.
Coordinate shipping, receiving, and return of guest packages and personal items.
Uphold the highest standards of confidentiality regarding guest information and internal hotel data.
Handle guest feedback, complaints, and service recovery with professionalism, care, and appropriate follow-up.

Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo.

Shinrin Yoku LLC is an Equal Opportunity Employer, M/F/D/V.
Shinrin Yoku LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.

This listing is sourced directly from Auberge Collection's careers page and normalized into a canonical job model.