Crossroads Talent Solutions

Clerical Assistant

New Orleans, LA · Contract

Sponsorship not specifiedDetected 1 day ago

ExcelResearchCommunicationProblem SolvingOrganizational SkillsMicrosoft Office

About the role

This role requires exceptional organizational skills, accuracy, professionalism, and the ability to handle sensitive information in a fast-paced federal legal environment.
Open new cases and establish debts within the Collection Debt Collection System (CDCS).
Reconcile payment histories and post missing or indirect payments.

Provide administrative and clerical support to personnel within the Monetary Penalties and Recovery Unit.
Enter, update, and maintain information in multiple government databases and case management systems.
Close expired or fully satisfied debt accounts and maintain accurate case documentation.
Support asset investigations by conducting research utilizing: CLEAR LexisNexis Credit reporting resources Property assessor databases Skip tracing tools Record liens in applicable jurisdictions and update corresponding information within CDCS.
Maintain electronic and paper case files.
Perform additional administrative support duties as assigned.
Ability to review legal and non-legal documents carefully while maintaining confidentiality.

Strong proficiency with: Microsoft Word Microsoft Excel Microsoft Outlook Microsoft Access Adobe Acrobat Professional Database and case management systems Excellent written and verbal communication skills.
Strong attention to detail with the ability to maintain a high degree of accuracy.
Ability to prioritize multiple assignments and consistently meet deadlines.
Professional demeanor with the ability to work effectively with attorneys, paralegals, investigators, and administrative staff.
Ability to work both independently and collaboratively within a professional office environment.
Must sign required confidentiality, nondisclosure, citizenship, and loyalty agreements.
Must be able to safeguard sensitive law enforcement, financial, and personally identifiable information in accordance with DOJ policies.

CLEAR LexisNexis Credit reporting resources Property assessor databases Skip tracing tools Record liens in applicable jurisdictions and update corresponding information within CDCS.
Scan, organize, archive, and close case files in accordance with DOJ records management requirements.
Enter calendar deadlines and case events into tracking systems.
Assist with preparation of direct notices for Asset Forfeiture matters.
High school diploma or equivalent required.

Redact personally identifiable information (PII) from financial, medical, and legal documents.
Benefits Medical/Dental/Vision Benefits Offered 401k Life Insurance plans Employee Health and Wellness program PTO/Sick Leave Veterans are encouraged to apply.

This listing is sourced directly from Crossroads Talent Solutions's careers page and normalized into a canonical job model.