Ivy Tech Community College
Assistant Director of Financial Aid
East Chicago, IN · Director · Full-time
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About the role
- This is not to be construed as an exhaustive list.
- Other duties logically associated with this position may be assigned.
- SUPERVISION RECEIVED: Primary supervision received by Director of Financial Aid (Lake County).
Responsibilities
- Supports key financial aid and veterans affairs processes at the
- Support the administration of scholarships and institutional aid and serve on campus scholarship committees.
- Utilize Banner and state and federal systems (ScholarTrack, FAFSA Partner Portal, COD, NSLDS) to research and resolve student issues.
- Supports key financial aid and veterans affairs processes at the Lake County campus:
- Attend training events (in person or virtually) to increase and maintain financial aid knowledge, and earn at least one NASFAA Professional Credential.
- Must demonstrate ability to build and maintain strong, authentic relationships.
- Ability to set priorities, manage time effectively, and handle multiple responsibilities simultaneously in a fast-paced, self-directed team environment.
Requirements
- Travel throughout the Lake County service area is required.
- Associate degree and three or more years' related work experience, or Bachelor's degree and one or more years' related work experience required.
- Knowledge of financial aid regulations and processes required.
- Demonstrated leadership qualities and customer-service focus required.
- Excellent written, verbal, and interpersonal communication skills required.
- Strong organizational skills and superior attention to detail required.
Nice to have
- NASFAA Professional Credentials or Certified Financial Aid Administrator (FAAC®) designation preferred.
Compensation
- Basic life insurance equal to annual salary paid by the College, with optional supplemental coverage
Benefits
- Multiple medical plan options paired with a Health Savings Account with a generous employer contribution
- Dental plan with no-cost preventive services and coverage for orthodontia
- Vision plan with low-cost exams and allowances for glasses or contact lenses
- Wellness program with opportunities to earn $250 in Wellness Rewards
- Flexible Spending Accounts for healthcare (limited purpose) and dependent care
- 10% employer retirement contribution, fully vested after two years
- Basic life insurance equal to annual salary paid by the College, with optional supplemental coverage
- Short-term and long-term disability benefits
- Tuition assistance for undergraduate, graduate, and doctoral programs
This listing is sourced directly from Ivy Tech Community College's careers page and normalized into a canonical job model.