Brookshires

Front End Manager

Oklahoma City, OK - 9515 N

Sponsorship not specifiedDetected 30 days ago

SpringComplianceCustomer SupportHIPAACommunicationMicrosoft OfficeFood Safety

About the role

Oversees compliance of office functions including AML, lottery, and Western Union transactions.
Ensures adequate staffing, a clean and safe store environment, and expedient check out services for a pleasant customer experience.
Provides friendly and customer service-oriented attitude by greeting customers, answering questions, and responding to customer complaints.

Carries out management responsibilities including interviewing, hiring, training and developing partners; planning, assigning, and directing work; appraising performance, rewarding, and disciplining partners; and addressing complaints and resolving problems.
Ensures effective training of partners within the departments under their supervision.
Displays exemplary customer service, acts as a role model for partners, and enforces customer service standards.
Maintains clean, safe, and sanitary working and shopping environment by adhering to Company safety procedures.
Ability to evaluate partner performance and make corrections as needed, in a tactful manner.
Ability to perform basic Microsoft Office functions.

Minimum 18 years of age required.
Partners must be 21 years of age or older to drive for Company business in accordance with the BGC Business Driver Policy.
Associates Degree in related field and two or more years of related experience
Frequently required to open/close store.
Continuously required to stand or walk.
Continuously required to talk and hear.
Frequently required to use hands for reaching, touching or handling.
Frequently required to use fine finger movements (ex. sorting and typing).
Frequently required to bend, kneel or squat.
Associates Degree in related field and two or more years of related experience; or an equivalent combination of experience and/or higher education required.
Must obtain Health Insurance Portability and Accountability Act (HIPAA) certification through Company LEARN/LMS program within 2 weeks of starting in role.
Must obtain Tobacco/Alcohol certification (TABC/LACT/AATC/ABLE) through Company LEARN/LMS program within 2 weeks of starting in role where applicable.
Must obtain Manager Food Safety certification through Company LEARN/LMS program within 2 weeks of starting in role.
Must obtain Anti-Money Laundering (AML) certification through Company LEARN/LMS program within 2 weeks of starting in role.

Advanced knowledge of Company checkout policies and procedures.
Advanced knowledge of store office processes and procedures.
Advanced knowledge and compliance of state laws regarding the sale of alcohol, tobacco, and lottery, as applicable.
Advanced knowledge of anti-money laundering and other government regulations relating to monetary transactions.
Advanced knowledge of cash register.
Intermediate knowledge of on-site fuel station procedures, if applicable.
Intermediate knowledge of store operations required.
Basic mathematical skills.
Ability to lead and motivate others.
Ability to carry out short-term strategic objectives aligned with Company initiatives.
Ability to prepare reports and business correspondence.

Comprehensive medical, vision, dental, and prescription coverage.
Paid time off to relax, recharge, and enjoy life.
Continuously required to use close vision, distance vision, depth perception or the ability to focus.

At Brookshire Grocery Company (BGC), we're not just about business-we're about building a community where you can thrive.
Based in Tyler, Texas, BGC is home to five unique banners-Brookshire's Grocery Company, Super 1 Foods, Spring Market, Fresh by Brookshire's, and Reasor's-operating over 215 + stores across Texas, Louisiana, Arkansas, and Oklahoma.
We're all about creating a workplace where you can thrive.
At BGC, you matter, your contributions are celebrated, and your future is unlimited.
Whether you're launching your career or ready to level up, you'll find a supportive team, endless growth opportunities, and a chance to make an impact.
Work is generally performed in a retail store.
Occasionally exposed to outside temperatures and weather.
Occasionally exposed to extreme cold conditions (non-weather).
Occasionally exposed to wet, slippery or damp conditions.
Occasionally exposed to heights.
Occasionally exposed to cleaning agents.
Quiet to moderate noise level.
Proactively addresses issues and concerns through effective communication, adherence to Company policies, and thorough training of front-end partners.

This listing is sourced directly from Brookshires's careers page and normalized into a canonical job model.