Reserv
Claims Adjuster - Commercial Auto Excess Casualty
Remote (Atlanta, Georgia, US)
Sponsorship not specifiedDetected 26 days ago
CommunicationUnderwriting
About the role
- The Commercial Auto Excess Casualty Claim Specialist plays a critical role in managing high-severity commercial auto liability claims that may exceed primary policy limits.
Responsibilities
- Collaborate with MGAs, carriers, brokers, and internal teams, providing clear communication and maintaining Reserv's high-touch, white-glove service standards.
- Document all claim activity within Reserv's modern claims platform, ensuring data accuracy and compliance with internal and external requirements.
- Participate in audits, trend analysis, and feedback loops to support continuous improvement and inform underwriting insights.
- At Reserv, this specialist leverages cutting-edge automation, structured data, and modern claims systems to drive optimal outcomes while focusing on the most complex, high-impact aspects of claim handling.
- If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you.
- The role requires deep technical expertise, strong analytical skills, and the ability to collaborate within a fast-moving, technology-driven environment.
Requirements
- Bachelor's degree or equivalent experience.
- 10+ years of commercial auto liability or casualty claims experience, preferably with excess or high-severity files.
- Excellent communication skills, with the ability to translate complex issues into clear, actionable insights.
- Comfort working in a technology-driven environment with modern systems and data-rich workflows.
- Experience with MGAs, TPAs, or non-admitted/excess & surplus lines.
- REQUIRED QUALIFICATIONS Bachelor's degree or equivalent experience.
Nice to have
- Active insurance adjuster's license by way of a designated home state
- JD is also a huge plus.
- Familiarity with AI-enhanced claims tools or modern claims platforms (a strong plus at Reserv).
Benefits
- Investigate, evaluate, and resolve complex commercial auto liability claims involving excess layers of coverage, catastrophic injuries, multi-vehicle accidents, and high-exposure scenarios.
- Conduct advanced coverage analysis, including policy interpretation, endorsements, exclusions, and multi-jurisdictional considerations.
- Issue coverage position letters, including reservations of rights and denials, in alignment with regulatory and internal standards.
- Strong knowledge of coverage analysis, litigation management, and complex liability evaluation.
Company info
- Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022.
- We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike.
This listing is sourced directly from Reserv's careers page and normalized into a canonical job model.