Gainwell Technologies LLC
Product Experience Owner - Verint Operations Manager
US · Full-time
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About the role
- Great companies need great teams to propel their operations.
- Join the group that solves business challenges and enhances the way we work and grow.
- Working at Gainwell carries its rewards.
Responsibilities
- Own and manage the operational roadmap for Verint Operations Manager, including workflow standardization and optimization initiatives.
- Define enterprise standards for task design, workflow structure, prioritization, and execution governance.
- Maintain strong documentation discipline, including operational standards, configuration guidance, and platform runbooks.
- Partner with Technology Product Owners during sprint planning, backlog grooming, and delivery execution.
- Communicate complex quality and analytics concepts in clear, executive ready language to support leadership decision making.
Requirements
- Bachelor's degree in Business Administration, Operations, Information Systems, or related field, or equivalent relevant experience
- Extensive experience in back-office operational execution environments
- Deep experience with Verint Operations Manager or comparable workflow orchestration solutions
Compensation
- $81k-$115k
This listing is sourced directly from Gainwell Technologies LLC's careers page and normalized into a canonical job model.