Eqbank
Senior ServiceNow Engineer
Toronto · Senior · Full-time
Sponsorship not specifiedDetected 33 days ago
JavaScriptHTMLCSSCode ReviewRESTCommunicationCollaborationProblem SolvingMentoring
About the role
- Serve as a subject matter expert in ServiceNow development, configuration, and integration.
- Conduct code reviews and provide technical guidance to peers and junior engineers.
- Participate in requirement gathering sessions and clarify technical risks and impacts.
Responsibilities
- Lead the design, development, and implementation of complex ServiceNow features, modules, and integrations.
- Own feature delivery from requirements gathering through deployment, ensuring quality and reliability.
- Collaborate with business stakeholders, project managers, and implementation partners to translate business needs into technical solutions.
- Enforce coding standards, design patterns, and best practices within the team.
- Collaborate with cross-functional teams, including system administrators, business analysts, and external vendors, to deliver integrated solutions.
- Support release management, including application rollouts and upgrades.
- Support initiatives involving Service Mapping and CMDB/CSDM, contributing to configuration management and service modeling efforts as needed.
- Proven ability to mentor and collaborate in a fast-paced, team-oriented environment.
Requirements
- This role operates with some degree of autonomy, owning feature-level solutions and driving technical excellence within the team.
- Assist with the implementation or optimization of ServiceNow modules related to IT operations and service management, leveraging knowledge of Service Mapping and CSDM principles when required.
- Bachelor's degree in Computer Science or equivalent experience.
- Experience with Service Mapping and CMDB/CSDM is an asset
- ability to contribute to related projects when required.
- Proficiency in JavaScript, HTML, CSS, REST/SOAP web services, XML, JSON, and database concepts.
Nice to have
- Preferred certifications: Certified Application Developer (CAD), Certified Implementation Specialist (CIS), or equivalent.
Skills
- Stay current with ServiceNow platform updates, industry trends, and emerging technologies.
- Strong analytical, problem-solving, and debugging skills.
Benefits
- Commitment to high-quality, precise work and continuous learning.
- Mentor and support the development of junior engineers and administrators, fostering a culture of learning and continuous improvement.
This listing is sourced directly from Eqbank's careers page and normalized into a canonical job model.