dfn

Broadband Technician

Creswell, Oregon

Sponsorship not specifiedDetected 15 days ago

Customer SupportProblem Solving

About the role

A Broadband Technician installs fiber internet and voice services to residential and business locations.

Possess the ability to route cables from exterior to interior, keeping in mind the ascetics of the building.
Maintain customer rapport by listening to and resolving concerns and questions.
Maintain knowledge of various cables and supplies.
Maintain safe work environment by following codes, standards, and legal regulations.
Safely operate and maintain company vehicles including bucket trucks.
Perform maintenance work on cabinets, DSLAMS, etc.

Positive attitude and strong work ethic as this is a high productivity position with a large degree of autonomy.
Self-motivated, ability to work independently or in a team
Ability to exercise good judgement, courtesy, patience and tack in public contact and problem resolution.
Ability to communicate effectively, both orally and in writing.
DFN is a drug free workplace, all employees are required to successfully complete a pre-employment drug screening.
Complete all required documentation in a timely manner.
Problem solving skills. This job requires thinking on your feet. No two installations are the same.
Ability to learn new software and applications specific to the industry and position, most often using a cell phone to document while on the job.
Clean driving record and valid driver's license.
Professional appearance and customer service oriented. Ability to exercise good judgement, courtesy, patience and tack in public contact and problem resolution.
Willing to work after business hours on-call as needed and in urgent situations.
Able to meet physical demands with reasonable accommodations if necessary. This position is considered heavy physical work.

Do you like to be a problem-solver?
Do you enjoy working outdoors?
If so, our Broadband Technician role might be for you!
You will bring high speed fiber internet to those in rural Oregon who need it.
As fiber is usually run using transmission poles, you will need to be comfortable climbing and using a bucket truck to gain access to those lines.
See what it's like to work at DFN
No previous telecommunication experience?
Although experience in similar roles is preferred, our team of broadband technicians come from diverse career backgrounds.

100% employer paid medical, dental, and vision plans plan for employees with affordable dependent coverage options.
PTO package and 10 paid holidays including two days off for your birthday.
Provide customer service and education.

This listing is sourced directly from dfn's careers page and normalized into a canonical job model.