Pennant Services
Revenue Cycle Portfolio Leader
Remote, Connecticut
Sponsorship not specifiedDetected 12 days ago
NegotiationProcess ImprovementAR/VREHR/EMRLeadershipCommunicationCollaborationProblem SolvingMentoringAccounts Payable
About the role
- Serves as a strategic revenue cycle leader responsible for improving financial performance, identifying risk, strengthening accountability, and driving sustainable revenue cycle solutions across an assigned portfolio of Home Health and Hospice agencies.
- Monitor portfolio performance and key revenue cycle metrics, including collections, AR aging, DSO, bad debt, unbilled revenue, ghost AR, denials, and payer performance.
- Connect agencies with appropriate Service Center resources and subject matter experts while promoting clear ownership, direct partnership, and timely barrier resolution.
Responsibilities
- Identify revenue cycle risks, trends, barriers, and improvement opportunities; partner with agency leadership to develop and execute action plans.
- Partner with Executive Directors, Billing teams, operational leaders, Service Center teams, payors, and other stakeholders to strengthen performance and achieve organizational goals.
- Provide front-line support to Billers, Billing Managers, Executive Directors, and agency staff on day-to-day AR questions, acquisition training, revenue cycle best practices, and performance improvement opportunities.
- Provide tools and resources to help agencies monitor revenue cycle processes, track issues, support standard work, improve workflow consistency, and strengthen operational readiness.
- Participate in cluster, market, and organizational meetings to identify systemic barriers, share best practices, and support enterprise-wide revenue cycle initiatives.
- Partners with agency leadership, Service Center teams, and RCM leadership to remove barriers, promote best practices, and support world-class revenue cycle performance.
- Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets.
Requirements
- Proficiency with EMR, revenue cycle, reporting, and payor portal systems, including WellSky, HCHB, Waystar, Esolutions, ECW, or similar platforms.
- Maintain proficiency in revenue cycle systems and protect patient, employee, and organizational information in compliance with company and regulatory requirements.
Nice to have
- Experience supporting acquisitions, operational transitions, onboarding, billing team training, or large-scale process improvement initiatives preferred.
Benefits
- Maintain working knowledge of payor contracts, reimbursement methodologies, Medicare, Medicaid, managed care, and regulatory requirements affecting Home Health and Hospice reimbursement.
- Minimum of three years of healthcare revenue cycle, billing, collections, or accounts receivable leadership experience, preferably in Home Health and/or Hospice.
- Strong knowledge of Home Health and Hospice billing, reimbursement methodologies, revenue cycle best practices, and Medicare, Medicaid, managed care, and commercial payor requirements.
- The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US.
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