PGA TOUR Superstore

PGA TOUR Superstore

STUDIO Golf Club Fitting Specialist

Glendale, AZ

Sponsorship not specified$20k-$23kDetected 5 days ago
SalesHRPremiere ProCommunicationMicrosoft Office

About the role

  • At PGA TOUR Superstore, we are always looking for enthusiastic, self-motivated, flexible individuals who will share a passion for helping transform our business.
  • As one of the fastest growing specialty retailers, we are dedicated to hiring selfless team players from different backgrounds to influence the growth of our organization.
  • Key duties include achieving KPIs, such as sales targets, sales per hour, and booking percentages, while proactively growing the client base and maintaining a fully booked schedule.

Responsibilities

  • Engage with every Customer encountered and offer world class service by leveraging PGATSS Service behaviors. Focus on building lasting relationships that keep the Customer coming back.
  • Achieving key performance indicators (KPIs), including meeting or exceeding sales targets, meeting optimal sales per hour, and ensuring high booking percentage to drive overall business performance.
  • Maintain a working knowledge of all Front-End operations such as returns, exchanges, gift cards, lesson redemptions, loyalty program awards, discounts, promotions, coupons, etc.
  • Assist in keeping the STUDIO area (Simulators, Components Drawer, & Putting Green) merchandise standards at a premiere visual level to drive sales and the Customer experience.
  • Maintain a brand-agnostic approach during the fitting process, focusing solely on selecting the best equipment tailored to each customer's unique needs and performance goals, regardless of brand.
  • Stay up to date on upcoming merchandising promotions and marketing events to maintain a strong merchandising presence throughout the life cycle of a promotion by utilizing bulletins on The Links.
  • Reporting to the Sales and Service Manager, a STUDIO Fitting Specialist is responsible for engaging with every customer to provide world-class service, building lasting relationships that encourage repeat business.

Requirements

  • Candidates must have strong listening and interpersonal skills.
  • Candidates must possess basic computer skills with a working knowledge of Microsoft Office Suite.
  • Candidates must be able to organize multiple priorities to meet deadlines and objectives.
  • Must be able to stand for extended periods of time, climb up and down a ladder, move throughout the store, and lift a 30 lb. box overhead.
  • Ability to quickly learn business acumen with appropriate training.
  • Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

Nice to have

  • 2+ years of club fitting and golf equipment sales experience preferred.
  • Experience with Trackman, SAM Putt Lab, and club building is highly preferred.

Compensation

  • 20.00 - 23.00 USD Hourly

Benefits

  • Blank Family of Businesses, PGA TOUR Superstore continuously strives to create a family culture for our Associates - driven by our vision to inspire people through golf and tennis.
  • Maintain in-depth product knowledge of various golf clubs and explain their features, benefits, and differences to Customers.

Company info

  • Employment discrimination isn't just unlawful, it violates our policies and is not who we are.
  • Accurately enter custom club orders for customers, ensuring all specifications are precisely documented
  • Assist Customers with club fitting, including selecting the right shaft, grip, and specifications for optimal performance using technology including, but not limited to: Trackman, Sam Putt Lab, USchedule, and Microsoft Office
  • Part of the Arthur M.

Equal opportunity

  • PGA TOUR Superstores is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

Visa & Work Authorization

  • that prohibit discrimination based on race, color, religion, sex/gender, age (40 and over), national origin, ancestry, citizenship status, physical or mental disability, veteran status, marital status, genetic informatio

This listing is sourced directly from PGA TOUR Superstore's careers page and normalized into a canonical job model.