PGA TOUR Superstore
STUDIO Golf Club Fitting Specialist
Glendale, AZ
Sponsorship not specified$20k-$23kDetected 5 days ago
SalesHRPremiere ProCommunicationMicrosoft Office
About the role
- At PGA TOUR Superstore, we are always looking for enthusiastic, self-motivated, flexible individuals who will share a passion for helping transform our business.
- As one of the fastest growing specialty retailers, we are dedicated to hiring selfless team players from different backgrounds to influence the growth of our organization.
- Key duties include achieving KPIs, such as sales targets, sales per hour, and booking percentages, while proactively growing the client base and maintaining a fully booked schedule.
Responsibilities
- Engage with every Customer encountered and offer world class service by leveraging PGATSS Service behaviors. Focus on building lasting relationships that keep the Customer coming back.
- Achieving key performance indicators (KPIs), including meeting or exceeding sales targets, meeting optimal sales per hour, and ensuring high booking percentage to drive overall business performance.
- Maintain a working knowledge of all Front-End operations such as returns, exchanges, gift cards, lesson redemptions, loyalty program awards, discounts, promotions, coupons, etc.
- Assist in keeping the STUDIO area (Simulators, Components Drawer, & Putting Green) merchandise standards at a premiere visual level to drive sales and the Customer experience.
- Maintain a brand-agnostic approach during the fitting process, focusing solely on selecting the best equipment tailored to each customer's unique needs and performance goals, regardless of brand.
- Stay up to date on upcoming merchandising promotions and marketing events to maintain a strong merchandising presence throughout the life cycle of a promotion by utilizing bulletins on The Links.
- Reporting to the Sales and Service Manager, a STUDIO Fitting Specialist is responsible for engaging with every customer to provide world-class service, building lasting relationships that encourage repeat business.
Requirements
- Candidates must have strong listening and interpersonal skills.
- Candidates must possess basic computer skills with a working knowledge of Microsoft Office Suite.
- Candidates must be able to organize multiple priorities to meet deadlines and objectives.
- Must be able to stand for extended periods of time, climb up and down a ladder, move throughout the store, and lift a 30 lb. box overhead.
- Ability to quickly learn business acumen with appropriate training.
- Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
Nice to have
- 2+ years of club fitting and golf equipment sales experience preferred.
- Experience with Trackman, SAM Putt Lab, and club building is highly preferred.
Compensation
- 20.00 - 23.00 USD Hourly
Benefits
- Blank Family of Businesses, PGA TOUR Superstore continuously strives to create a family culture for our Associates - driven by our vision to inspire people through golf and tennis.
- Maintain in-depth product knowledge of various golf clubs and explain their features, benefits, and differences to Customers.
Company info
- Employment discrimination isn't just unlawful, it violates our policies and is not who we are.
- Accurately enter custom club orders for customers, ensuring all specifications are precisely documented
- Assist Customers with club fitting, including selecting the right shaft, grip, and specifications for optimal performance using technology including, but not limited to: Trackman, Sam Putt Lab, USchedule, and Microsoft Office
- Part of the Arthur M.
Equal opportunity
- PGA TOUR Superstores is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
Visa & Work Authorization
- that prohibit discrimination based on race, color, religion, sex/gender, age (40 and over), national origin, ancestry, citizenship status, physical or mental disability, veteran status, marital status, genetic informatio
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This listing is sourced directly from PGA TOUR Superstore's careers page and normalized into a canonical job model.