InterSystems
Senior Product Manager – Rural Health Managed Services
Boston, MA · Senior
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About the role
- InterSystems is seeking an experienced Senior Product Manager to lead the operational strategy and delivery of our Rural Health Managed Services solutions. In this role, you will serve as the operational product leader responsible for ensuring our healthcare SaaS offerings are secure, scalable, compliant, and ready to support customers across highly regulated healthcare environments.
- Working closely with Product Management, Engineering, Operations, Security, Compliance, Customer Success, and executive leadership, you will translate customer, regulatory, and business requirements into operational capabilities that enable successful deployment, support, and long-term service excellence.
- If you are passionate about building enterprise healthcare platforms that improve access to care while delivering exceptional customer outcomes, we'd love to hear from you.
Responsibilities
- Partner with Product Management and Engineering to ensure new capabilities are operationally ready, scalable, secure, and supportable.
- Build strong partnerships across Engineering, Product Management, Operations, Security, Compliance, Customer Success, Sales, and Executive Leadership.
- Partner with Compliance and Engineering teams to ensure operational controls, reporting, monitoring, and change management processes support regulatory expectations.
- Drive continuous improvements in service reliability, operational maturity, AI-enabled operations, and platform scalability.
- Established in 1978, InterSystems is committed to excellence through its 24×7 support for customers and partners around the world.
- Candidates may use AI for CV or interview preparation, provided materials are truthful and reflect their own experience.
Requirements
- Strong knowledge of cloud platforms, DevOps, automation, observability, operational scalability, ITIL, IT Service Management (ITSM), and Site Reliability Engineering (SRE) best practices.
- Experience collaborating across Product Management, Engineering, Operations, Security, Compliance, and Executive Leadership teams.
Nice to have
- CMS programs, Medicare, Medicaid, RHCs, CAHs, or FQHCs
- Agile product management practices and tools such as Jira or Azure DevOps
- Operational telemetry, AI-driven operations, or cloud observability platforms
- Certifications including CSPO, SAFe, ITIL, PMP, AWS, Azure, or GCP
- Preferred Experience
- Experience in one or more of the following is a plus:
Compensation
- $158,000 - $232,000 USD
Benefits
- Rural Health or healthcare interoperability solutions
- HL7®, FHIR®, TEFCA, USCDI, or healthcare interoperability standards
- Medical, vision, and dental insurance
- Short-term and long-term disability, and life insurance
- 401(k) Profit Sharing Contribution
- Paid Time Off and Holidays
- Parental Leave
- Tuition reimbursement
Equal opportunity
- Any applicant who requires a wearable device or any type of technology support during the interview process as a reasonable accommodation under the ADA or applicable state or country laws and regulations must contact the InterSystems Human Resources Department prior to attending or participating in any interview or screening process.
This listing is sourced directly from InterSystems's careers page and normalized into a canonical job model.