Msxinternational

Msxinternational

Connected Services Coach

Salem, NH, United States

Sponsorship not specified$70k-$85kDetected 25 days ago
CRMPerformance ManagementLeadershipCommunicationCollaborationProblem SolvingMentoringPublic Speaking

About the role

  • The Connected Services Field Coach will be responsible for delivering targeted coaching and consulting to assigned dealerships.
  • You will work closely with dealership staff, client's field representatives, and the program team to achieve program objectives.
  • The disclosed range estimate may not have been adjusted for the applicable geographic differential associated with the location at which the position may be filled.

Responsibilities

  • Deliver engaging and effective coaching sessions to dealership personnel on all aspects of clients connected services, with a specific focus on working with the dealership's leadership team and creating a process within the dealership.
  • Consulting & Support:
  • Conduct regular in-person and virtual visits to assigned dealerships to provide ongoing consulting and support.
  • Collaborate with client field representatives to align coaching and consulting efforts with regional strategies.
  • Develop and implement action plans with dealerships to address performance gaps.
  • Maintain open communication with dealership personnel, client field representatives, and the program team.
  • Proven ability to deliver engaging and effective coaching sessions.
  • Ability to build rapport and establish trust with dealership personnel.

Requirements

  • This role requires a strong understanding of technology, excellent communication, coaching skills, and a proven ability to drive results.
  • 3+ years of experience in automotive, coaching or consulting, preferably with a focus on vehicle or dealer technology.
  • Strong understanding of connected services and their value proposition.
  • Must love travel - 80% travel required

Compensation

  • $70k-$85k

Benefits

  • Competitive salary and benefits package.

Company info

  • Monitor dealer performance, identify areas for improvement, and execute strategies to activate trial activation and upsell customers to one-time or recurring subscription plans.

Equal opportunity

  • MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce.
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This listing is sourced directly from Msxinternational's careers page and normalized into a canonical job model.